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- Tasks: Lead and inspire a team of 25 to deliver exceptional hospitality experiences.
- Company: BaxterStorey creates beautiful spaces and exciting menus for clients across various locations.
- Benefits: Enjoy bespoke training, apprenticeships, discounts on the HAPI app, and a cycle to work scheme.
- Why this job: Join a passionate team dedicated to creating unforgettable moments in a supportive and inclusive environment.
- Qualifications: Experience in high-volume catering, strong leadership skills, and a passion for food and customer service.
- Other info: We value diversity and are committed to creating an inclusive culture in hospitality.
The predicted salary is between 36000 - 60000 £ per year.
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
- Manage a team of 25.
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business.
- Continually look to develop your team through mentoring, training, recognition, and empowerment.
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation.
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance.
Qualifications
- Previous experience within a high volume catering site, ideally distribution.
- Have a contagious passion for food and customer service.
- You draw satisfaction from managing, training, and supporting a team.
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
- Excellent delegation and influencing skills.
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure.
- Meticulous organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Excellent strategic thinking and critical reasoning skills.
- Works according to the BaxterStorey core values.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Manager employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with BaxterStorey's core values and mission. When you understand what they stand for, you can tailor your conversations and demonstrate how your personal values align with theirs during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in the past. Be ready to discuss specific situations where your influence led to improved performance or morale.
✨Tip Number 3
Research current trends in the hospitality industry, especially those related to customer service and food standards. Being knowledgeable about these trends will help you engage in meaningful discussions and show your passion for the field.
✨Tip Number 4
Network with current or former employees of BaxterStorey on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in high-volume catering environments. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate and develop a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering exceptional service. Use specific examples from your past experiences to illustrate how you have inspired teams and achieved business goals.
Showcase Your Skills: Highlight key skills mentioned in the job description, such as financial acumen, organisational abilities, and effective communication. Provide concrete examples of how you've successfully managed budgets or improved team performance in previous roles.
Research BaxterStorey: Familiarise yourself with BaxterStorey's values and mission. Mention how your personal values align with theirs in your application, demonstrating that you are not only a fit for the role but also for the company culture.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional experiences for customers in your previous roles.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to inspire and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Highlight Financial Acumen
Since the role requires financial management skills, be ready to talk about your experience with budgeting and driving commercial performance. Bring examples of how you've achieved business-critical KPIs in previous positions.
✨Emphasise Collaboration and Communication
BaxterStorey values collaboration, so be prepared to discuss how you've built positive relationships with clients and stakeholders. Share instances where effective communication led to successful outcomes in your previous roles.
