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- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences.
- Company: BaxterStorey is a trailblazer in the hospitality industry, creating unforgettable moments.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Join a supportive, inclusive environment that values growth and celebrates diversity.
- Qualifications: Previous management experience and a passion for food and customer service required.
- Other info: We welcome applications from all backgrounds and encourage you to bring your unique perspective.
The predicted salary is between 40000 - 52000 £ per year.
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- 28 Days holiday including bank holidays
- Plus your birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Company Description
Title: General Manager
Location: Central London
Salary: £48k to £52k – experience dependant
Benefits
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, enjoys a hands-on and immersive management style and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
The ideal General Manager will demonstrate exceptional accuracy and attention to detail, with proven experience leading large teams in a dynamic environment. You will be responsible for overseeing a multi-faceted account with a number of distinct revenue streams and our ideal candidate would possess a blend of innovation, commercial acumen, and a personable leadership style to drive performance and engagement across all areas.
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI\’s including Health and Safety, Sustainability, Financial and operational
Qualifications
- Previous experience commensurate with role
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
Wholeheartedly Positive
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Food and Beverage Services
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General Manager employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with current and former employees of BaxterStorey. Reach out on LinkedIn or attend industry events to gain insights into the company culture and expectations for the General Manager role.
✨Tip Number 2
Research BaxterStorey's values and recent initiatives. Understanding their commitment to inclusivity and sustainability can help you align your conversation during interviews with their core principles.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to drive performance. Be ready to discuss how you've motivated teams and achieved business goals in a fast-paced environment.
✨Tip Number 4
Familiarise yourself with the latest trends in the hospitality industry, especially those related to customer service and food standards. Being knowledgeable about these trends can set you apart as a candidate who is forward-thinking and innovative.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, team motivation, and any specific achievements that demonstrate your ability to drive performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of BaxterStorey's values. Mention how your experience aligns with their mission to deliver exceptional service and create memorable experiences.
Showcase Your Leadership Style: In your application, emphasise your leadership style and how you inspire and develop your team. Provide examples of how you've successfully managed large teams and fostered a collaborative environment.
Highlight Relevant Skills: Be sure to mention key skills such as financial acumen, organisational abilities, and effective communication. These are crucial for the General Manager role and should be evident in your application.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for customers in the past, as this aligns with BaxterStorey's commitment to exceptional service.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate teams. Highlight instances where you've successfully led a team through challenges, focusing on collaboration and empowerment, which are key values for BaxterStorey.
✨Be Financially Savvy
Since the role requires financial acumen, be ready to talk about your experience with budgeting and driving commercial performance. Bring examples of how you've managed finances effectively in previous roles to showcase your analytical skills.
✨Emphasise Adaptability and Problem-Solving
BaxterStorey values individuals who can adapt to challenges. Prepare to share examples of how you've tackled unexpected issues in a fast-paced environment, demonstrating your solution-oriented mindset and ability to thrive under pressure.
