At a Glance
- Tasks: Deliver top-notch hospitality services and support small office events.
- Company: Join a vibrant team at QBE, located in the heart of London.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Positive attitude and strong customer service skills are a must.
The predicted salary is between 30000 - 30000 £ per year.
Location: QBE, 30 Fenchurch Street, EC3M 3BD
Salary: £30,784 (£14.80/h - 40h week)
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
We are a small team of 6 people based by Monument Station, providing hospitality services to meeting rooms, looking after coffee machines/tea points/vending machines around the office, and organising small events. Our operating hours are from 7am to 6pm, Monday to Friday. We are looking for an active, energetic person who can work primarily between 9am‑6pm and support the team as needed.
Responsibilities:
- Provide exceptional hospitality service in a collaborative, harmonious team environment.
- Maintain and monitor coffee, tea, and vending points to ensure they are fully stocked and operational.
- Organise and support small office events and meetings.
- Respond promptly to service requests and resolve issues to customer satisfaction.
Qualifications:
- Strong customer‑service orientation with a positive, upbeat attitude.
- Ability to work independently and as part of a team in a fast‑paced environment.
- High energy levels and willingness to support staff throughout the day.
We value growth and development, offering ongoing training and a supportive, inclusive culture.
General/Hospitality Assistant employer: BaxterStorey
At QBE, located in the heart of London, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work culture. Our General/Hospitality Assistants enjoy a range of benefits including generous holiday allowances, bespoke development training, and access to a wellbeing hub, all while working in a collaborative team environment that values personal growth and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land General/Hospitality Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the location and ask about opportunities. A friendly face can make a lasting impression.
✨Tip Number 3
Tailor your approach! When you apply through our website, highlight your customer service skills and energy levels in your cover letter. Make it clear why you’d be a great fit for our team.
✨Tip Number 4
Prepare for the interview! Research common hospitality questions and practice your responses. Show us your upbeat attitude and readiness to support the team!
We think you need these skills to ace General/Hospitality Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and enthusiasm into your words.
Tailor Your Application:Make sure to tailor your application specifically for the General/Hospitality Assistant role. Highlight your customer service skills and any relevant experience that shows you can thrive in a fast-paced environment like ours.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BaxterStorey
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a General/Hospitality Assistant. Familiarise yourself with the tasks like maintaining coffee points and organising events. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Customer Service Skills
Since this role is all about providing exceptional hospitality, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your strong customer-service orientation.
✨Emphasise Teamwork and Energy
This position requires a collaborative spirit and high energy levels. Prepare to discuss how you thrive in team environments and how your positive attitude can uplift those around you. A little enthusiasm goes a long way!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or the types of events you might be organising. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
