At a Glance
- Tasks: Serve food and beverages while ensuring guests have an amazing experience.
- Company: Join BaxterStorey, a leader in hospitality with a vibrant team culture.
- Benefits: Enjoy 28 days holiday, free meals, and unique training opportunities.
- Other info: Dynamic environment with opportunities for career growth and personal development.
- Why this job: Be part of a food revolution and create memorable experiences for guests.
- Qualifications: Passion for food and customer service; teamwork skills are essential.
Overview
Title: Catering Assistant
Location: Andover
Salary: £12.71 per hour
Hours: Monday to Friday, 7:00 – 15:00
Benefits:
- 28 days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description
- Service – Support the head chef in food preparation and serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. “Better” is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
EEO Notice: We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
General Assistant in Andover employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises the growth and well-being of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located in St Marys Borne, Andover, our inclusive work culture fosters collaboration and creativity, ensuring that every employee can thrive while contributing to a vibrant hospitality experience. Join us to be part of a supportive environment where your passion for food and customer service can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Andover
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their food revolution.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving guests, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat with the recruiter.
✨Tip Number 3
Show off your teamwork spirit! BaxterStorey values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlighting your ability to adapt and support your colleagues will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if BaxterStorey is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace General Assistant in Andover
Some tips for your application 🫡
Show Your Passion:Let your love for food and customer service shine through in your application. We want to see that contagious passion you have, so share any relevant experiences that highlight this!
Tailor Your Application:Make sure to customise your CV and cover letter to match the General Assistant role. Highlight your teamwork skills and any previous experience in food service to show us you're the perfect fit!
Be Yourself:We value authenticity! Don’t be afraid to let your personality come through in your writing. We’re looking for someone who can bring a positive vibe to our team, so show us who you are!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting career with us!
How to prepare for a job interview at BaxterStorey
✨Know the Company
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a General Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle challenges with a positive attitude and how you contributed to a great guest experience.
✨Emphasise Teamwork
BaxterStorey values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you supported colleagues or contributed to a group effort. This will demonstrate that you can thrive in their inclusive environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the role, training opportunities, or the company culture. This shows you're engaged and serious about the position, plus it helps you determine if it's the right fit for you.
