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For Companies At a Glance
- Tasks: Serve food and beverages with a smile while ensuring guests feel valued.
- Company: Join BaxterStorey, a leader in inclusive hospitality with a focus on teamwork.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Make a difference in guests' experiences while building your hospitality legacy.
- Qualifications: Passion for food and customer service; teamwork skills are essential.
- Other info: Embrace a culture of learning and growth in a supportive environment.
Company Description
Title: General Catering Assistant
Location: Amazon NCL1 Follingsby Lane-
Hours: 21 hours, Nights (19:30 – 03:00) £13.00, 3 days a week over a 7 day working week.
Part Time
Benefits
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week\’s enhanced maternity leave
- Secondary carerleave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkboxapp; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests\’ needs and requests are efficiently and effectively addressed
- Customer Service – provide excellent service by being attentive to guests\’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas
Qualifications
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution‑oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up‑beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don\’t meet all requirements, we\’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality\’.
Join us and bring your unique perspective to our team.
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General Assistant employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and mission. This way, you can show how your passion for food and customer service aligns with their commitment to inclusivity and teamwork.
✨Tip Number 2
Practice your people skills! Since this role is all about serving guests, think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Be ready to demonstrate your adaptability! In hospitality, things can change quickly. Prepare to discuss how you've handled unexpected challenges in previous roles, showing that you can keep a cool head and find solutions on the spot.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the BaxterStorey team and contributing to their legacy of excellent service.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that contagious passion you have, so share any experiences that highlight this!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. We appreciate when candidates take the time to align their experiences with what we’re looking for.
Be Yourself: We value authenticity! Don’t be afraid to let your personality come through in your writing. Show us who you are and how you can contribute to our inclusive team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at BaxterStorey
✨Know the Company Culture
Before your interview, take some time to research BaxterStorey’s values and culture. Understanding their commitment to inclusivity and teamwork will help you align your answers with what they’re looking for. Show that you share their passion for creating a welcoming environment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to meet a guest's needs. This will demonstrate your ability to deliver genuine hospitality, which is key for the General Assistant role.
✨Emphasise Teamwork
BaxterStorey values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you contributed to a positive team dynamic or helped resolve conflicts. This will show that you can thrive in their inclusive environment.
✨Be Ready for Practical Questions
Expect questions related to food safety and hygiene practices, as these are crucial in the food service industry. Brush up on relevant regulations and be prepared to discuss how you would maintain cleanliness and adhere to safety standards in your role.
