Front of House Assistant

Front of House Assistant

Milton Keynes Full-Time 25000 - 35000 £ / year (est.) No home office possible
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BaxterStorey

At a Glance

  • Tasks: Assist in food preparation and provide excellent customer service in a vibrant environment.
  • Company: Join BaxterStorey, a leading contract caterer focused on innovative food services.
  • Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
  • Why this job: Be part of a team that values sustainability and nutrition while making a real impact.
  • Qualifications: Experience in catering, great customer service skills, and a flexible, can-do attitude.
  • Other info: Career development opportunities and a fun, engaging workplace await you!

The predicted salary is between 25000 - 35000 £ per year.

Be among the first 25 applicants

This range is provided by BaxterStorey. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Rate of pay: £12.30ph

Company Description

Front of House Assistant – Full-Time
Location: Milton Keynes Ridgmont

Hours

37.5 hours per week (5 over 7 days)

Weeks

52 weeks

Benefits

  • 28 days holiday
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks’ enhanced maternity leave
  • Bespoke training and development opportunities
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Free meals whilst at work
  • Career development opportunities
  • HIT Apprenticeships for all experience levels

If you are looking for an employer that will invest in you and develop your career further, then look no further and apply!

Job Description

The essential ingredient at the heart of our business is our people so we are searching for an experienced Front of House Assistant with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.

Key Responsibilities

  • To assist in the preparation of food and snacks.
  • To keep the kitchen and restaurant areas in a clean and tidy state at all times.
  • To provide a friendly, efficient and hygienic service to all customers.
  • To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
  • To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
  • To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
  • To treat your team members at location as you would expect to be treated.
  • To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.
  • To attend food safety, health and safety and environmental training courses as required.
  • To rigorously follow the unit cleaning schedules.

Qualifications

  • Ideally have experience working within Education catering
  • Have good Health & Safety knowledge
  • Flexible with a can-do attitude, customer focused
  • Fun and enthusiastic
  • Have excellent organization skills
  • Demonstrate great attention to detail
  • Be a team player, and enjoy succeeding as a team
  • Possess great customer service skills
  • Have a flexible approach to work

Additional Information

Baxterstorey is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We Pride Ourselves On

Sustainability
Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition
We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation
We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

IND1

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Industries

  • Food and Beverage Services

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Front of House Assistant employer: BaxterStorey

BaxterStorey is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture in Milton Keynes Ridgmont. With comprehensive benefits including 28 days of holiday, bespoke training opportunities, and a focus on sustainability and nutrition, we ensure our Front of House Assistants thrive in their roles while contributing to a meaningful service in prestigious educational settings. Join us to be part of a team that values your development and fosters a fun, engaging environment.
BaxterStorey

Contact Detail:

BaxterStorey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on BaxterStorey. Check out their social media and website to understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Front of House Assistant. Highlight your customer service skills and any relevant catering experience to make a strong impression.

Tip Number 3

Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a customer-facing role like this one. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company!

We think you need these skills to ace Front of House Assistant

Customer Service Skills
Food Safety Knowledge
Health and Safety Awareness
Organisational Skills
Attention to Detail
Teamwork
Flexibility
Communication Skills
Catering Experience
Problem-Solving Skills
Hygiene Standards
Time Management
Positive Attitude

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring a fun, customer-focused attitude to our team.

Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in food catering services. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your achievements!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!

How to prepare for a job interview at BaxterStorey

Know Your Stuff

Make sure you brush up on your knowledge of food safety and hygiene practices. BaxterStorey values a strong understanding of these areas, so be ready to discuss how you've applied this knowledge in previous roles.

Show Your Customer Service Skills

Prepare examples that showcase your ability to provide exceptional customer service. Think about times when you went above and beyond to meet a customer's needs, as this role is all about exceeding expectations.

Team Player Attitude

Be ready to talk about your experience working in a team. Highlight instances where you collaborated with colleagues to achieve a common goal, as teamwork is crucial in a busy front of house environment.

Bring Enthusiasm

BaxterStorey is looking for someone fun and enthusiastic. Show your passion for the role and the catering industry during the interview. A positive attitude can make a big difference!

Front of House Assistant
BaxterStorey
Location: Milton Keynes
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