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For Companies At a Glance
- Tasks: Plan and execute exciting events while leading a dynamic team in a vibrant environment.
- Company: Join BaxterStorey, a leader in the food service industry with a focus on inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Make a name for yourself in hospitality and create memorable experiences for clients.
- Qualifications: Experience in a similar role and a passion for customer service.
- Other info: Be part of a supportive team that values diversity and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Title: Front of House & Events Supervisor
Location: Winchester Cathedral
Benefits
- 28 Days holiday, including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days of grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a passionate Front of House & Events Supervisor keen to make a name for yourself within the food service industry, we would love to hear from you!
Job Description
Are you a keen individual with a passion for delivering great experiences and have a great eye for detail? The Front of House & Events Supervisor position is perfect for you!
As our Front of House & Events Supervisor, you will be responsible for the following:
- Plan, organize, and execute conferences, meetings, and events according to client specifications and departmental standards.
- Coordinate event logistics, including venue setup, audiovisual equipment, and catering arrangements.
- Collaborate with clients, event planners, and vendors to ensure smooth event operations and exceed client expectations.
- Oversee event registration and coordinate with relevant departments to address any special requests or issues during events.
- Lead and manage a team of event staff
- Assisting with the daily upkeep and operation of the Cafe to ensure high standards are kept and guest satisfaction is maintained
- Conduct training sessions to ensure staff members are well-versed in event procedures, service standards, and safety protocols.
- Assign duties and responsibilities to team members and provide guidance and support as needed.
- Monitor staff performance, provide constructive feedback, and implement corrective measures when necessary.
- Foster a positive and collaborative work environment, promoting teamwork and continuous improvement.
- Serve as the main point of contact for clients during events, addressing their needs and resolving any issues that may arise.
- Build strong relationships with clients, understanding their event objectives, and offering suggestions to enhance their experience
- Proactively communicate with clients to ensure their requirements are met and provide timely updates throughout the event planning process.
- Maintain a high standard of service excellence, ensuring that all events meet or exceed client expectations.
- Conduct regular inspections of event spaces and equipment to ensure they are clean, organized, and in good working condition.
- Ensure compliance with health and safety regulations, food handling guidelines, and other relevant policies and procedures.
- Continuously identify opportunities for improvement and implement best practices to enhance event operations.
- Provide friendly and professional customer service to clients and guests, ensuring their needs are met and their expectations are exceeded in both our Cafe and during events
- Maintain cleanliness and hygiene standards in the food preparation and service areas, adhering to health and safety regulations
Success in a similar role is vital to the position
Qualifications
Personal Alcohol License is beneficial to the role, although this will be provided if not currently obtained.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
Wholeheartedly Positive
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
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Food and Beverage / Events Supervisor employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage / Events Supervisor
✨Tip Number 1
Network like a pro! Attend industry events, join local hospitality groups, and connect with people on LinkedIn. The more you put yourself out there, the better your chances of landing that Front of House & Events Supervisor role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for food and events shine through. Be genuine, and don’t be afraid to share your ideas on how to enhance guest experiences.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Understand what makes them tick and be ready to discuss how you can contribute to their mission of creating memorable hospitality experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in making a difference in the food service industry.
We think you need these skills to ace Food and Beverage / Events Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see how passionate you are about creating memorable experiences for clients and guests!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in event supervision and customer service. We love seeing how your skills align with our values and the role's responsibilities.
Be Authentic: Don’t be afraid to show your personality in your cover letter. We appreciate authenticity and want to get to know the real you, so share your unique perspective and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you understand the role of a Front of House & Events Supervisor. Familiarise yourself with event planning, logistics, and customer service standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage events, lead a team, and provide excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
✨Be Yourself
Remember, they want to see the real you! Be authentic and let your passion for the food service industry shine through. Share your ideas on how to enhance client experiences and contribute to a positive work environment. This will help you stand out as a candidate who aligns with their values.
