At a Glance
- Tasks: Provide exceptional service and create unforgettable experiences for guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops and holidays.
- Why this job: Be part of a vibrant team that values your growth and celebrates diversity.
- Qualifications: Experience in food service and a passion for outstanding customer service.
- Other info: Opportunities for personal development and a supportive work environment await you.
The predicted salary is between 12 - 16 £ per hour.
Location: Masterton Park, South Castle Drive, Dunfermline
Salary: £12.60
Benefits:
- 28 Days holiday inclusive of bank holidays
- Birthday additional holiday
- 3 days volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available from Perkbox app, from high street shops to holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Responsibilities:
Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all Hospitality Host Assistants to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself. Every interaction is an opportunity to create a lasting impression, and we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn.
Job Description:
- Friendly, outgoing personality; a people person
- Great work ethic and an even greater smile
- Good listening & verbal communication skills
- Customer focused with a passion for offering outstanding customer service
- Perpetuates company philosophy and culture
- Works according to the Company’s core values
Qualifications:
- Previous experience in a similar role, especially in the food service industry
- You draw satisfaction from working within a collaborative and inclusive team environment
- Good attention to detail
- Strong communication and interpersonal skills
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Knowledge of food safety and sanitation practices
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Equality and Inclusion:
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team.
Hospitality Assistant in Dunfermline employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in Dunfermline
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and think about how you can align your personality with their vision. Show them you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your people skills! Since this role is all about providing exceptional service, consider role-playing common customer scenarios with a friend. This will help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Be prepared to share your experiences! Think of specific examples from your past roles where you went above and beyond for customers. This will demonstrate your passion for hospitality and your ability to create memorable moments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the BaxterStorey family. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Assistant in Dunfermline
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your friendly and outgoing personality. Use a warm tone and let your passion for hospitality shine through.
Tailor Your Experience: Highlight any previous experience in hospitality or food service. We love seeing how you've contributed to customer satisfaction in past roles, so be specific about your achievements!
Communicate Clearly: Strong communication skills are key in this role. Ensure your application is well-structured and free of errors. This shows us that you pay attention to detail and care about delivering quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know the Company Culture
Before your interview, take some time to research BaxterStorey’s values and culture. They pride themselves on being visionary, positive, and collaborative. Show that you resonate with these values by sharing examples from your past experiences where you demonstrated similar traits.
✨Showcase Your People Skills
As a Hospitality Assistant, your ability to connect with people is crucial. Prepare to discuss specific instances where you provided exceptional customer service or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your interpersonal skills.
✨Demonstrate Your Passion for Hospitality
BaxterStorey is looking for individuals who are genuinely passionate about hospitality. Be ready to talk about what excites you about working in this field and how you can contribute to creating unforgettable guest experiences. Share any relevant experiences that showcase your enthusiasm.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their training programmes, opportunities for growth, or how they foster an inclusive environment. It’s a great way to demonstrate your eagerness to be part of their team.