At a Glance
- Tasks: Assist in food service, maintain cleanliness, and provide exceptional customer experiences.
- Company: Join BaxterStorey, a leading contract caterer focused on innovative food services.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Inclusive environment with great career growth and a focus on sustainability.
- Why this job: Be part of a dynamic team creating unforgettable dining experiences at a prestigious research facility.
- Qualifications: Experience in catering, strong customer service skills, and a positive attitude.
The predicted salary is between 13.4 - 13.4 £ per hour.
Company Description
Location: Harwell Campus, Didcot
Contract: 5 over 7 based on 37.5 hours per week
Salary: 13.40 per hour with paid overtime available
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week's enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Food Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the Catering industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you're a Catering Food Service Assistant who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.
The role will be based at an exciting research facility which includes a 500-seat Staff Restaurant, Coffee shop and Hospitality facilities.
Job Description
The essential ingredient at the heart of our business is our people so we are searching for an experienced Catering Food Service Assistant with a background in exceptional food catering services to join our business and work at one of our highly prestigious B&I settings.
Key Responsibilities:
- To assist in the setting up and running of our food counters.
- To help maintain a consistently high level of presentation in food displays and service areas.
- To keep the food pods and restaurant areas in a clean and tidy state at all times.
- To provide a friendly, efficient and safe service to all customers.
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
- To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold throughout catering areas and to keep areas and service counters clean and fully stocked.
- To treat your team members at location as you would expect to be treated.
- To co-operate with all team members and undertake duties in all service areas as requested to ensure an efficient and effective service is delivered at all times.
- To attend food safety, health and safety and environmental training courses as required.
- To rigorously follow the unit cleaning schedules.
Qualifications
- Ideally have experience working within large catering outlets.
- Have good Health & Safety knowledge.
- Flexible with a can-do attitude, customer focused.
- Fun and enthusiastic.
- Have excellent organization skills.
- Demonstrate great attention to detail.
- Be a team player, and enjoy succeeding as a team.
- Possess great customer service skills.
- Have a flexible approach to work.
Additional Information
Baxterstorey is one of the UK's leading contract caterers, providing fresh innovative food services to Business and Industry. We are a team of experienced professionals who tailor our catering service provision specifically to suit our clients and customer's needs in order to meet the bespoke requirements of each organisation. To provide our teams with the right skills to succeed in their jobs, we invest in their training and development.
Our exceptional teams of seasoned specialists customise our catering services to fit any businesses and satisfy the unique needs of our clients. We pride ourselves on:
- Sustainability - Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.
- Nutrition - We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.
- Food Innovation - We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team. From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our customers. We work together to make mealtimes exploratory, quirky, and fun for our customers, helping them build strong and healthy relationships with food.
Baxterstorey is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of our staff and customers and expect all employees to share this commitment. All roles within STFC RAL are regarded as regulated activity and therefore we require a DBS for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences. This appointment is offered on the return of satisfactory professional references.
Front of House Assistant - Didcot employer: BaxterStorey
Join our dynamic team in Biggleswade as a Kitchen Porter, where we prioritise employee well-being and growth. Enjoy free meals during your shift, bespoke training opportunities, and access to apprenticeships that cater to all experience levels, all within a supportive work culture that values your contributions. With additional perks like discounts through our Perkbox app, we strive to create a rewarding and meaningful workplace for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant - Didcot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BaxterStorey
Don't be shy about reaching out to BaxterStorey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Assistant - Didcot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BaxterStorey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
