At a Glance
- Tasks: Support daily operations, recruit talent, and enhance customer service in a vibrant hospitality setting.
- Company: Join BaxterStorey, a leader in inclusive hospitality with a focus on teamwork and innovation.
- Benefits: Enjoy 28 days holiday, birthday off, free meals, and bespoke training opportunities.
- Other info: BaxterStorey values diversity and encourages applications from all backgrounds.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for food and service.
The predicted salary is between 27000 - 29000 £ per year.
Location: Airbus Broughton
Salary: £27k – £29k per annum
Benefits:
- 28 days holiday per year
- Birthday off as a paid day
- 3 volunteering days
- 3 days grandparent leave
- 26 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Life insurance
- Discounts available on our internal app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
- Supporting the day-to-day operations of the location, including recruiting and selecting employees that meet the needs of the location and BaxterStorey.
- Assessing employee performance, recognising potential, and meeting their training needs as appropriate.
- Holding regular team meetings to communicate targets, required standards, company, and client information.
- Collaborating and supporting with the location General Manager to prepare budgets, maintain food costs, and maximise commercial opportunities.
- Supporting the General Manager in developing and evolving client services at the location, regularly making adjustments and improvements as needed.
- Providing prompt and efficient customer service while consistently exceeding expectations.
- Monitoring customer feedback and producing an action plan based on the results.
- Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service.
- Assisting with recruiting appropriately skilled employees, assessing their performance, meeting their training needs, including supporting on managing any poor performance.
- Supporting the General Manager in daily/weekly financial bookwork.
- Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures.
- Consistently looking at ways of maximising income through effective purchasing from nominated suppliers and creative merchandising.
- Maintaining and helping deliver budgetary records and ensuring that all budgets are adhered to.
- Assisting to complete stock takes on a monthly basis and evaluate and calculate the cost of sales results.
- Conducting Food Safety and Health and Safety Risk Assessments and ensuring that all standards and procedures with regards to Hygiene and Safety are established and maintained in line with the company manual.
- Liaising and supporting with your team members and ensuring best practices are adhered to.
Qualifications:
- Have experience as a supervisor or assistant manager within a hospitality environment, ideally retail.
- Experience in creating a thriving and successful working environment.
- Possess excellent supervisory and communication skills.
- Good delegation and influencing skills.
- Able to demonstrate team development skills.
- Have the ability to display a real passion for food and customer service.
Choice to Apply:
BaxterStorey is proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
Deputy manager employer: BaxterStorey
BaxterStorey is an exceptional employer located at Airbus Broughton, offering a supportive work culture that prioritises employee wellbeing and development. With generous benefits such as 28 days of holiday, enhanced maternity leave, and bespoke training opportunities, employees are encouraged to grow and thrive in their roles. The company fosters an inclusive environment where individuality is celebrated, making it a rewarding place for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. Practise common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Deputy manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Deputy Manager role. Highlight your experience in hospitality, especially any supervisory roles, and showcase your passion for food and customer service. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific experiences that relate to the job description, like managing teams or improving customer service. Let your personality come through!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved! Whether it's improving team performance or enhancing customer satisfaction, we love to see quantifiable results. This helps us understand the impact you could have at BaxterStorey.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at BaxterStorey
✨Know the Company Inside Out
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what they stand for in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate strong supervisory skills. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can create a thriving work environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to deal with difficult customers or manage a team under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
