Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic catering team and ensure exceptional service at every event.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on growth and inclusivity.
- Benefits: Enjoy bespoke training, discounts, and a supportive work-life balance.
- Why this job: Make a real impact in hospitality while developing your career in a vibrant environment.
- Qualifications: Passion for food and customer service, with strong organisational and communication skills.
- Other info: Be part of a diverse team that celebrates individuality and fosters creativity.
The predicted salary is between 28000 - 40000 Ā£ per year.
Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thatās why weāre looking for a Deputy General Manager who supports their team, enabling them to exceed expectations at every turn.
As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, thatās why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
Key details
- Location: 80 Strand, London, UK
- Employment Type: Maternity Cover
- Hours per Week: 40
- Salary: Up to Ā£34,000
Benefits
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Job Description
- Supervision and Training - recruit, train, and supervise catering team, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
- Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
- Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
- Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications
- Previous experience commensurate with role
- Have a contagious passion for food and customer service
- You draw satisfaction from supervising, training, and supporting a team
- Understanding of delegation and influencing skills
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Works according to the BaxterStorey core values
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our teamās careers. āBetterā is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- Wholeheartedly Positive: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you donāt meet all requirements, weād like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to āset the standard and to be recognised for having the most inclusive culture in hospitalityā. Join us and bring your unique perspective to our team.
Deputy General Manager employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Deputy General Manager
āØTip Number 1
Get to know the company culture! Before your interview, do a bit of research on BaxterStorey. Check out their social media and website to see what they value. This will help you connect with them during your chat and show that you're genuinely interested.
āØTip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Deputy General Manager. The more comfortable you are, the better you'll come across!
āØTip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond in previous roles. This will demonstrate your commitment to delivering exceptional experiences, just like BaxterStorey aims to do.
āØTip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, itās a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Deputy General Manager
Some tips for your application š«”
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that youāre not just looking for a job, but that you genuinely care about delivering exceptional experiences and creating unforgettable moments.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with our values and the specific requirements of the Deputy General Manager role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. We appreciate effective communication, so show us you can articulate your ideas clearly.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itās the best way for us to receive your details and ensures youāre considered for the role. Plus, it shows youāre keen to join our team!
How to prepare for a job interview at BaxterStorey
āØKnow the Company Inside Out
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
āØShowcase Your Leadership Skills
As a Deputy General Manager, you'll be supervising and training a team. Be prepared to share specific examples of how you've successfully led teams in the past. Highlight your ability to motivate others and drive for continuous improvement, as this aligns perfectly with what theyāre looking for.
āØPrepare for Customer Service Scenarios
Expect questions about handling customer inquiries and resolving issues. Think of scenarios where youāve gone above and beyond for a customer. Demonstrating your passion for exceptional service will resonate well with the interviewers.
āØAsk Thoughtful Questions
At the end of the interview, have a few questions ready that reflect your interest in the role and the company. Ask about their training programmes or how they foster an inclusive environment. This shows that youāre not just interested in the job, but also in growing with the company.
