Support Manager - Coventry

Support Manager - Coventry

Coventry Full-Time 30000 - 40000 £ / year (est.) No working from home possible
BaxterStorey

At a Glance

  • Tasks: Lead and inspire teams while managing multiple catering locations with a focus on quality and safety.
  • Company: Join BaxterStorey, a leader in innovative catering with a commitment to excellence.
  • Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
  • Other info: Be part of an inclusive team that values creativity and personal growth.
  • Why this job: Make a real impact in the food service industry and develop your culinary legacy.
  • Qualifications: Experience as a Catering Manager with strong leadership and culinary skills.

The predicted salary is between 30000 - 40000 £ per year.

Company Description

Location: Various around a regional patch from Shirebrook through to Peterborough

Salary: Negotiable

Hours: 5 out of 7 day working pattern

An innovative Catering Manager is required to support multiple locations with a real commitment to high level Health & Safety. Great opportunity to be hands on with rebuilding our offer in different locations. The right applicant will be self-motivated and have a full understanding of how to run a small location whilst managing a P&L.

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish and your talents shine. We wholeheartedly believe that the best food comes from nurturing talent and empowering our chefs to continuously evolve and refine their craft, that's why we invest in you to develop your professional growth. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are an inspirational and enthusiastic Catering Manager keen to make a name for yourself within the food service industry, we would love to hear from you!

Job Description

  • Menu Planning and Execution: create and plan menus in accordance with the style and customer preferences of the location. Oversee food preparation and presentation to ensure high-quality dishes, monitoring wastage and portion control.
  • Employee Management: recruit, train, and supervise all colleagues, including chefs, cooks and front of house. Provide continual guidance, coaching, and performance feedback to kitchen team.
  • Inventory and Cost Control: monitor and manage stock levels, sensible approach to ordering supplies.
  • Customer Relations: Interact with customers to understand their specific catering needs and preferences and maintain an open channel of communication to address any concerns or requirements. Consistently seeking feedback is key to success.
  • Health and Safety Compliance: support the head chef to ensure adherence to health and safety regulations and food safety protocols/policies. Create an environment that has safety embedded in the culture.
  • Budget and Financial Management: develop and manage kitchen budgets, report on financial performance and implement any cost savings required without impacting delivery of excellence.
  • Menu Development and Innovation: stay updated on culinary trends and incorporate new ideas into menus.
  • Compliance and Documentation: maintain accurate records of inventory, orders, and food preparation processes and ensure compliance with all regulatory requirements.

Qualifications

  • Proven experience at a Catering manager level
  • Ideally a recent background with the corporate contract catering sector
  • Excellent creative culinary skills
  • Leadership and team management abilities
  • Excellent communication and interpersonal relations skills
  • Proficiency in food cost management
  • Knowledge of food safety and health and safety regulations
  • Ability to adapt and work in a fast-paced environment

Additional Information

For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!

BaxterStorey Values:

  • ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
  • WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
  • CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
  • FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.

Support Manager - Coventry employer: BaxterStorey

BaxterStorey is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture where creativity flourishes. With a commitment to inclusivity and professional development, employees benefit from bespoke training opportunities, generous leave policies, and a supportive environment that values diversity. Located in Coventry, this role as Support Manager provides a unique chance to lead culinary innovation while enjoying a healthy work-life balance and access to various employee perks.

BaxterStorey

Contact Details:

BaxterStorey Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Manager - Coventry

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to BaxterStorey

Don't be shy about reaching out to BaxterStorey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Support Manager - Coventry

Menu Planning and Execution
Employee Management
Inventory and Cost Control
Customer Relations
Health and Safety Compliance
Budget and Financial Management
Menu Development and Innovation

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at BaxterStorey

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!