At a Glance
- Tasks: Lead and innovate in catering management across multiple locations with a focus on health and safety.
- Company: Dynamic catering company committed to inclusivity and employee development.
- Benefits: 28 days holiday, birthday off, volunteering days, free meals, and bespoke training opportunities.
- Other info: Join a supportive team that values diversity and offers great career growth.
- Why this job: Make a real impact in a fast-paced environment while developing your culinary and leadership skills.
- Qualifications: Experience in catering management, strong culinary skills, and excellent team leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
Position Details
- Location: Various locations ranging from Shirebrook through to Peterborough
- Salary: Negotiable
- Hours: 5 out of 7 day working pattern
Job Description
We are seeking an innovative Support Manager to support multiple locations with a real commitment to high level Health & Safety. The successful candidate will be self‑motivated, have a full understanding of how to run a small location while managing a P&L.
- Menu Planning and Execution: Create and plan menus in accordance with the style and customer preferences of the location; oversee food preparation and presentation to ensure high‑quality dishes, monitoring wastage and portion control.
- Employee Management: Recruit, train, and supervise all colleagues, including chefs, cooks and front of house; provide continual guidance, coaching, and performance feedback to the kitchen team.
- Inventory and Cost Control: Monitor and manage stock levels, adopt a sensible approach to ordering supplies.
- Customer Relations: Interact with customers to understand their specific catering needs and preferences and maintain an open channel of communication to address any concerns or requirements; consistently seek feedback.
- Health and Safety Compliance: Support the head chef to ensure adherence to health and safety regulations and food safety protocols; create an environment that has safety embedded in the culture.
- Budget and Financial Management: Develop and manage kitchen budgets, report on financial performance and implement any cost savings required without impacting delivery of excellence.
- Menu Development and Innovation: Stay updated on culinary trends and incorporate new ideas into menus.
- Compliance and Documentation: Maintain accurate records of inventory, orders, and food preparation processes and ensure compliance with all regulatory requirements.
Qualifications
- Proven experience at a catering manager level.
- Ideally recent background with the corporate contract catering sector.
- Excellent creative culinary skills.
- Leadership and team management abilities.
- Excellent communication and interpersonal relations skills.
- Proficiency in food cost management.
- Knowledge of food safety and health and safety regulations.
- Ability to adapt and work in a fast‑paced environment.
Benefits
- 28 days holiday including bank holidays.
- Birthday off.
- 3 volunteering days.
- 3 days grandparent leave.
- 24 weeks enhanced maternity leave.
- Secondary carer leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke training and development opportunities.
- Apprenticeship opportunities for all experience levels.
- Pension and life insurance.
- Discounts via Perkbox app.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Equal Opportunity
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.
Support Manager in Coventry employer: BaxterStorey
As a Support Manager with us, you will thrive in a dynamic and inclusive work environment that prioritises employee wellbeing and professional growth. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to health and safety, we empower our team to excel while fostering a culture of innovation and collaboration across various locations. Join us to make a meaningful impact in the corporate contract catering sector, where your culinary creativity and leadership skills will be valued and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Support Manager in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BaxterStorey
Don't be shy about reaching out to BaxterStorey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Support Manager in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BaxterStorey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
