At a Glance
- Tasks: Serve delicious coffee and support food service for 1500 staff members daily.
- Company: Join BaxterStorey, a vibrant team at Severn Trent Coventry.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of a friendly team and share your passion for coffee!
- Qualifications: Great communication skills and a love for customer service are key.
The predicted salary is between 13.45 - 13.45 £ per hour.
We are looking for a Barista to join our support function team. On a daily basis you'll be serving coffee to 1500 staff members within the head office of Severn Trent, and also supporting food service in our restaurant. You will be a team player with a can-do attitude and will support other tasks as needed.
Responsibilities
- Delight our customers by greeting them in a friendly and professional manner.
- Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards.
- Share the story of our menu, and provide recommendations to customers and be aware of allergen procedures.
- Maintain cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules, company and COSHH standards.
- Follow all health and safety and food safety guidelines and procedures.
- Monitor stock levels and restock supplies as needed.
- Use till systems for taking payments and customer orders.
- Provide exceptional customer service and resolve any customer issues or complaints.
- Be a part of the team assisting on other tasks as needed.
Qualifications
- Friendly, outgoing personality; a people person.
- Great work ethic and an even greater smile.
- Good listening and verbal communication skills.
- Passion for delivering outstanding customer service.
- Perpetuates company philosophy and culture.
- Works according to the BaxterStorey core values.
- Has a contagious passion for coffee, tea and customer service.
- Draws satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
Benefits
- 28 days holiday including bank holidays.
- Birthday off.
- 3 volunteering days.
- 3 days grandparent leave.
- 24 weeks' enhanced maternity leave.
- Secondary carer leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke training and development opportunities.
- Apprenticeship opportunities for all experience levels.
- Pension and life insurance.
- Discounts available from Perkbox app, from high street shops to holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
BaxterStorey is an inclusive employer and welcomes applications from candidates of all backgrounds.
Barista in Coventry employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises employee wellbeing and development, offering a vibrant work culture where teamwork and customer service excellence thrive. Located in the heart of Coventry, our Barista role not only provides competitive pay but also a range of benefits including generous holiday allowances, bespoke training opportunities, and a supportive environment that encourages personal growth and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BaxterStorey
Don't be shy about reaching out to BaxterStorey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BaxterStorey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
