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For Companies At a Glance
- Tasks: Welcome visitors, manage calls, and oversee meeting room bookings.
- Company: Join Portico, a diverse team at a leading insurance company that values fun and growth.
- Benefits: Enjoy great holidays, pension contributions, life insurance, and exclusive discounts.
- Why this job: Be part of a vibrant culture that prioritises teamwork and exceptional customer care.
- Qualifications: Strong communication skills and a knack for building rapport are essential.
- Other info: 40-hour work week with shifts from Monday to Friday, 07:00-18:00.
The predicted salary is between 25000 - 35000 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a friendly and energetic Receptionist (Client Host), to join our team based at one of the world\’s largest general insurance & reinsurance companies.
The Client Host team play and essential role in the front of house services at this site. It is a multifaceted role, with a focus on exceptional customer care at the core of everything they do!
Duties include: –
Shifts: 40 hours per week, from Mon-Fri between 07:00-18:00
Salary: £31,327
Qualifications
Along with clear and effective communication skills. The successful Client Host will be familiar with room reservation operations, have a good knowledge of relevant audio-visual services and effortlessly develop rapport with others.
They will be a well-presented ambassador for our client. Paying attention to the details whilst showing the ability to adapt and think outside of the box to exceed expectations wherever possible. Confidence, passion, punctuality, teamwork and problem-solving skills are all essential traits for this position.
Additional Information
What\’s in it for you?
Client Host employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Host
✨Tip Number 1
Familiarise yourself with the company culture at Portico. They value hard work, dedication, and a fun working environment, so showcasing your enthusiasm and alignment with these values during any interactions can set you apart.
✨Tip Number 2
Practice your communication skills, as they are crucial for the Client Host role. Engage in conversations with friends or family to enhance your ability to develop rapport quickly, which is essential for providing exceptional customer care.
✨Tip Number 3
Get familiar with room reservation systems and audio-visual services. Understanding these operations will not only boost your confidence but also demonstrate your proactive approach to the responsibilities of the role.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've successfully handled challenges in previous roles. This will highlight your adaptability and ability to exceed expectations, which are key traits for a Client Host.
We think you need these skills to ace Client Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Client Host position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Portico's culture that resonate with you, such as their commitment to diversity and fun work environment.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or front-of-house roles. Use bullet points to clearly outline your achievements and how they relate to the duties of a Client Host.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Client Host role.
How to prepare for a job interview at BaxterStorey
✨Show Your Friendly Side
As a Client Host, your role revolves around providing a warm welcome to visitors. Make sure to showcase your friendly and approachable personality during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest.
✨Demonstrate Communication Skills
Clear and effective communication is key for this position. Prepare to discuss examples of how you've successfully handled customer inquiries or resolved issues in the past. Practise articulating your thoughts clearly and confidently.
✨Highlight Your Attention to Detail
The role requires managing multiple tasks and ensuring everything runs smoothly. Be ready to share instances where your attention to detail made a difference, whether it was in managing bookings or maintaining cleanliness in front of house areas.
✨Emphasise Teamwork and Adaptability
Portico values teamwork and the ability to adapt. Prepare to discuss how you've worked effectively within a team and how you've adapted to changing situations. This will show that you can thrive in a dynamic environment.
