At a Glance
- Tasks: Lead a catering team, ensuring top-notch service and food quality.
- Company: BaxterStorey, a supportive and inclusive catering company.
- Benefits: 28 days holiday, bespoke training, and a positive work environment.
- Other info: Great opportunity for personal growth and career advancement.
- Why this job: Join a dynamic team and enhance your leadership skills in catering.
- Qualifications: Passion for customer service and previous supervisory experience required.
The predicted salary is between 30000 - 40000 € per year.
BaxterStorey is seeking a Service Supervisor to oversee a catering team in Greater London.
Key responsibilities include:
- Training staff
- Ensuring food quality and presentation
- Managing relationships with clients and guests
Ideal candidates will have:
- A passion for customer service
- Previous supervisory experience
- Excellent organizational skills
This role offers a supportive and inclusive work environment along with benefits such as 28 days holiday and bespoke training opportunities.
Catering Team Lead — Service & Quality employer: BaxterStorey
BaxterStorey is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for those passionate about customer service. With 28 days of holiday and bespoke training opportunities, employees can thrive and grow in their roles while enjoying the vibrant atmosphere of Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Team Lead — Service & Quality
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry and let them know you're on the hunt for a Service Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your previous supervisory experience and how you've ensured top-notch food quality and service in the past.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and team management. We recommend using role-play with a friend to boost your confidence and refine your answers before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives you a direct line to the hiring team. Plus, it shows you're genuinely interested in joining the BaxterStorey family.
We think you need these skills to ace Catering Team Lead — Service & Quality
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to ensure a great experience for clients and guests.
Highlight Your Supervisory Experience:Make sure to detail your previous supervisory roles in your application. We want to see how you've successfully led teams, trained staff, and managed relationships, so don’t hold back on those achievements!
Be Organised and Clear:Keep your application well-structured and easy to read. Use bullet points where necessary and make sure to clearly outline your skills and experiences that align with the role. We appreciate clarity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you’re familiar with BaxterStorey’s values and their approach to catering. Brush up on your knowledge of food quality standards and presentation techniques, as well as any recent trends in the catering industry. This will show that you’re genuinely interested in the role and ready to contribute.
✨Showcase Your Leadership Skills
As a Catering Team Lead, you’ll need to demonstrate your supervisory experience. Prepare examples of how you’ve successfully trained staff or managed a team in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Customer Service is Key
BaxterStorey values excellent customer service, so be ready to discuss your passion for it. Think of specific instances where you went above and beyond for a client or guest. Highlighting your commitment to creating positive experiences will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
