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- Tasks: Lead the catering operation, ensuring excellent service and team performance.
- Company: Join a vibrant company with 20 years of experience in creating memorable hospitality experiences.
- Benefits: Enjoy bespoke training, pension plans, and discounts on high street shops and entertainment.
- Why this job: Be part of a food revolution and build a career you can be proud of.
- Qualifications: Experience in a supervisory role in hospitality is essential; passion for food and service is a must.
- Other info: Flexible working hours: 3 days a week from 08:00 to 16:30.
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Working Hours 08:00 – 16:30
For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.
Company Description
Service Supervisor
3 Days per week over 7
£13.50 an hour
Working Hours 08:00 – 16:30
For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.
We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Come be a part of the food revolution!
Job Description
WHAT WILL KEEP YOU BUSY:
- Take responsibility for the catering operation in line with Company policies, Client requirements and financial constraints.
- Provide leadership and guidance to all team members to ensure a positive customer experience, under the guidance of the Manager
- Work with the manager to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.
- Hold team meetings on a regular basis to communicate targets, standards required and company and client information.
- Ensure that customers are given a prompt and efficient service and that their food service and value expectations are consistently exceeded.
- Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures in respect of Hygiene and Safety are established and maintained
Qualifications
WHAT YOU BRING TO THE TABLE:
- Have experience in a supervisory or Team Leader role ideally in contract catering or hospitality.
- Use your entrepreneurial skills to create a thriving and successful working environment
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate your analytical approach to problem solving
- Have the ability to display a real passion for food and customer service
Additional Information
THE GARNISH:
- Bespoke training and development
- Pension
- Discounts available from HAPI app, from high street shops to holidays and cinemas
We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.
Ready to be fuelled? Apply today.
Find out more about us at www.baxterstorey.com
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Food and Beverage Services
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Catering Supervisor - 3 day a week employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor - 3 day a week
✨Tip Number 1
Familiarise yourself with the company culture and values at BaxterStorey. Understanding their commitment to creating beautiful spaces and exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Showcase your passion for food and customer service by discussing any relevant experiences or initiatives you've taken in past roles. This could include menu planning, event catering, or innovative service ideas that enhanced the customer experience.
✨Tip Number 4
Prepare to discuss your problem-solving skills, especially in a catering context. Think of examples where you've had to address challenges related to food safety, staff management, or customer complaints, and how you resolved them effectively.
We think you need these skills to ace Catering Supervisor - 3 day a week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, particularly in catering or hospitality. Use specific examples to demonstrate your leadership skills and ability to enhance customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention how your entrepreneurial skills can contribute to creating a thriving work environment, and align your values with those of the company.
Showcase Relevant Skills: In your application, emphasise your supervisory and communication skills. Provide examples of how you've successfully delegated tasks and influenced team performance in previous roles.
Highlight Safety Knowledge: Since the role involves conducting Food Safety and Health and Safety Risk Assessments, mention any relevant certifications or training you have in these areas. This will show your commitment to maintaining high standards.
How to prepare for a job interview at BaxterStorey
✨Show Your Leadership Skills
As a Catering Supervisor, you'll need to demonstrate your ability to lead and guide a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your supervisory skills.
✨Highlight Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Share personal stories or experiences that illustrate your passion, as this will resonate well with the company's values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific scenarios where you had to make quick decisions or adapt to changes in a catering environment.
✨Understand Company Values and Culture
Research the company’s mission and values before the interview. Be ready to discuss how your personal values align with theirs, particularly their commitment to creating an inclusive working culture and continuous improvement.
