Catering Services Supervisor & Guest Experience Lead

Catering Services Supervisor & Guest Experience Lead

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
BaxterStorey

At a Glance

  • Tasks: Supervise catering staff and ensure top-notch service and food quality.
  • Company: Join BaxterStorey, a leader in catering and hospitality.
  • Benefits: Competitive pay, flexible hours, and opportunities for growth.
  • Other info: Exciting role with a focus on customer satisfaction and event success.
  • Why this job: Lead a dynamic team and create memorable experiences for guests.
  • Qualifications: Experience in catering or hospitality and strong leadership skills.

The predicted salary is between 30000 - 40000 £ per year.

BaxterStorey is seeking a Catering Supervisor to oversee and train staff, ensuring high service and food quality standards. This role requires effective logistics management and the ability to foster excellent relationships with clients, addressing any inquiries professionally.

The ideal candidate will have a background in catering or hospitality and be committed to customer satisfaction, managing teams to ensure successful events.

Catering Services Supervisor & Guest Experience Lead employer: BaxterStorey

BaxterStorey is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those passionate about catering and hospitality. With a strong focus on training and growth opportunities, employees are encouraged to enhance their skills while enjoying a supportive environment that values teamwork and client satisfaction. Located in a vibrant area, BaxterStorey offers unique advantages such as flexible working arrangements and a commitment to work-life balance, ensuring that every team member feels valued and motivated.

BaxterStorey

Contact Details:

BaxterStorey Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Catering Services Supervisor & Guest Experience Lead

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to BaxterStorey

Don't be shy about reaching out to BaxterStorey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Catering Services Supervisor & Guest Experience Lead

Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Service
Adaptability
Team Management
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at BaxterStorey

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!