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- Tasks: Serve food and drinks, ensuring guests have an amazing experience.
- Company: Join BaxterStorey, a leader in hospitality focused on inclusivity and exceptional service.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on various services.
- Why this job: Be part of a supportive team that values growth, diversity, and creating unforgettable moments.
- Qualifications: Passion for food and customer service; previous experience is a plus but not essential.
- Other info: We celebrate individuality and welcome applications from all backgrounds.
Overview
General Assistant role with a focus on hospitality and delivering exceptional guest experiences within BaxterStorey’s inclusive environment. We invest in development and aim for a good work-life balance, supporting growth and diversity.
Responsibilities
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests\’ needs and requests are efficiently and effectively addressed
- Customer Service – provide excellent service by being attentive to guests\’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas, We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don\’t meet all requirements, we\’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to \’set the standard and to be recognised for having the most inclusive culture in hospitality\’.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that\’s why we\’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that\’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Qualifications
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that\’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. \’Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Benefits
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week\’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
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Catering Assistant employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Show your passion for hospitality! When you get the chance to speak with someone from BaxterStorey, whether it's during an interview or an informal chat, express your enthusiasm for providing exceptional guest experiences. Share any relevant stories that highlight your commitment to customer service.
✨Tip Number 2
Familiarise yourself with BaxterStorey's values and mission. Understanding their commitment to inclusivity and exceptional service will help you align your responses during conversations. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Catering Assistant. This information can be invaluable when preparing for interviews or discussions.
✨Tip Number 4
Demonstrate your teamwork skills. Since collaboration is key in this role, think of examples from your past experiences where you worked effectively within a team. Be ready to discuss how you contributed to a positive working environment and supported your colleagues.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Catering Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Passion: In your cover letter, express your enthusiasm for food and customer service. Mention any relevant experiences that demonstrate your passion for hospitality and your commitment to providing exceptional guest experiences.
Highlight Teamwork Skills: Emphasise your ability to work collaboratively in a team environment. Provide examples of past experiences where you successfully contributed to a team, especially in a hospitality or food service context.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for providing exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles to create memorable moments for customers.
✨Demonstrate Teamwork Skills
Highlight your ability to work collaboratively with others. Be prepared to discuss instances where you successfully contributed to a team environment, ensuring smooth operations and supporting your colleagues.
✨Understand Health and Safety Regulations
Familiarise yourself with basic food safety and sanitation practices. During the interview, mention any relevant experience or knowledge you have regarding health and safety regulations in the food service industry.
✨Be Ready to Adapt
Show that you can handle challenges with a solution-oriented mindset. Prepare to discuss situations where you had to adapt quickly to changing circumstances and how you managed to maintain excellent service under pressure.
