At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food service and customer satisfaction.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry.
- Benefits: Enjoy competitive pay, free meals, and generous holiday leave.
- Other info: Embrace a culture of growth, diversity, and continuous improvement.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Passion for food service and experience in team supervision required.
The predicted salary is between 30000 - 35000 £ per year.
We are seeking an experienced and motivated Catering Supervisor to join our contract catering team. This is an excellent opportunity for an individual who is passionate about food service, customer satisfaction, and leading a team in a fast-paced environment. As Catering Supervisor, you will support the day-to-day operation of the catering service, ensuring high standards of food quality, hygiene, customer service, and operational efficiency are maintained at all times.
Key Responsibilities:
- Supervise and support catering staff during daily service.
- Ensure excellent customer service standards are consistently delivered.
- Assist with food preparation, presentation, and service.
- Monitor food safety, hygiene, and health & safety procedures.
- Manage stock levels, ordering, and inventory control.
- Support staff training, development, and performance management.
- Ensure compliance with company policies and client requirements.
- Handle customer feedback and resolve issues professionally.
- Assist with cash handling and daily reporting where required.
- Help achieve financial targets and minimise waste.
Requirements:
- Previous experience commensurate with role.
- Have a contagious passion for food and customer service.
- You draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation and influencing skills.
- Excellent organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. Our drive and belief in our people means that we always strive to supercharge our teams' careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
Front of House Catering Restaurant Supervisor in Carlton employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and inclusive work environment. With generous benefits such as 28 days of holiday, enhanced maternity leave, and bespoke training opportunities, employees are encouraged to grow and thrive in their roles. Located in a vibrant setting, this role not only promises a fulfilling career in hospitality but also fosters a culture of collaboration and continuous improvement, making it an ideal place for those passionate about delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Catering Restaurant Supervisor in Carlton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or the training opportunities they offer. This shows that you’re not just interested in the job, but also in how you can grow with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company and the roles available. We want to see you succeed!
We think you need these skills to ace Front of House Catering Restaurant Supervisor in Carlton
Some tips for your application 🫡
Show Your Passion for Food Service:When writing your application, let your love for food and customer service shine through. Share any relevant experiences that highlight your enthusiasm and commitment to delivering exceptional dining experiences.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Catering Supervisor role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Highlight Your Leadership Skills:As a Catering Supervisor, you'll be leading a team, so it's crucial to showcase your leadership abilities. Include examples of how you've successfully supervised or trained others in previous roles to show us you're up for the challenge.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you understand the role of a Front of House Catering Restaurant Supervisor inside out. Familiarise yourself with the key responsibilities like supervising staff, ensuring food quality, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about customer satisfaction, be ready to share examples of how you've handled customer feedback or resolved issues in the past. Think of specific situations where you went above and beyond to ensure a great experience for guests. This will demonstrate your commitment to excellent service.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and training opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company. Plus, it gives you a chance to assess if it's the right fit for you.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview to reflect the professional image expected in the catering industry. A polished appearance will help convey your seriousness about the role and your understanding of the importance of presentation in food service.
