Café Team Member- Edinburgh Castle
Café Team Member- Edinburgh Castle

Café Team Member- Edinburgh Castle

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to take orders and serve food in a stunning café setting.
  • Company: Benugo creates exceptional food experiences in iconic locations like Edinburgh Castle.
  • Benefits: Enjoy free lunch, endless drinks, discounts, and career development opportunities.
  • Why this job: Be part of a friendly team in a beautiful venue with a focus on inclusivity.
  • Qualifications: Customer service experience is a plus, but a positive attitude is key!
  • Other info: Full training provided; perfect for those looking to grow in hospitality.

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Client:

BaxterStorey

Location:

Edinburgh, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

db2f6be34750

Job Views:

43

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Company Description

When we founded Benugo 25 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at

Job Description

We are looking for a friendly and enthusiastic Team Member to join our team at the Redcoat Café in the stunning Edinburgh Castle.

About the Team Member role:

  • Taking orders andserving food and drinks, in one of Scotland\’smost beautiful venues.
  • Ensuring the customers experience is maintained at all times to the highest standard.
  • Ensuring that food safety standards are followed at all times.

Qualifications

Prior experience in customer service/ hospitality is preferred, but isn’t essential, as full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

  • Free lunch on shift
  • Endless tea and coffee on shift
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate
  • Life Assurance
  • Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Hapi app) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders

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Café Team Member- Edinburgh Castle employer: BaxterStorey

Benugo is an exceptional employer, offering a vibrant work culture at the iconic Edinburgh Castle, where team members can thrive in a supportive environment. With a strong focus on inclusivity and career progression, employees enjoy benefits such as free meals during shifts, generous discounts, and access to mental health support, making it a rewarding place to work for those passionate about hospitality.
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Contact Detail:

BaxterStorey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Café Team Member- Edinburgh Castle

Tip Number 1

Familiarise yourself with the Benugo brand and its values. Understanding their commitment to quality food and customer experience will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Visit the Redcoat Café at Edinburgh Castle before applying. This will give you a feel for the environment and allow you to observe how the team interacts with customers, which can provide valuable insights for your discussions with the hiring team.

Tip Number 3

Highlight your interpersonal skills and enthusiasm for customer service in any conversations you have. Being friendly and approachable is key in this role, so make sure to convey your passion for creating positive experiences for customers.

Tip Number 4

Prepare some questions about the team culture and opportunities for progression within Benugo. This shows that you are not only interested in the job but also in growing with the company, which can set you apart from other candidates.

We think you need these skills to ace Café Team Member- Edinburgh Castle

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Food Safety Knowledge
Time Management
Problem-Solving Skills
Positive Attitude
Adaptability
Multitasking
Basic Cash Handling
Sales Skills
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Benugo is looking for in a Café Team Member. Highlight your customer service skills and enthusiasm for working in a team.

Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not directly in hospitality. Emphasise your ability to work in a fast-paced environment and your dedication to customer satisfaction.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at Benugo and how you can contribute to their mission of providing a great customer experience.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at BaxterStorey

Show Your Enthusiasm

As a Café Team Member, it's crucial to demonstrate your passion for customer service. Smile and engage with the interviewer, showing that you genuinely enjoy working with people and creating a positive experience.

Know the Company

Familiarise yourself with Benugo's values and mission. Understanding their commitment to quality food and customer experience will help you align your answers with what they are looking for in a candidate.

Highlight Teamwork Skills

Since being a great team player is essential for this role, prepare examples from your past experiences where you successfully collaborated with others. This will show that you can contribute positively to the team environment.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of the interview. Inquire about the team culture or opportunities for progression within the company. This shows your interest in the role and your desire to grow with the company.

Café Team Member- Edinburgh Castle
BaxterStorey
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