At a Glance
- Tasks: Lead and train a dynamic cafe team while ensuring top-notch food quality and service.
- Company: BaxterStorey, a leader in hospitality with a focus on quality and customer satisfaction.
- Benefits: Earn £13.50 per hour, enjoy holiday leave, training, and employee support programs.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a vibrant team and make a difference in the customer experience every day.
- Qualifications: Previous hospitality experience and a passion for food and service are a must.
The predicted salary is between 25000 - 30000 € per year.
BaxterStorey is seeking a Cafe Supervisor in Wood Green. This role involves supervising and training catering staff, ensuring food quality and service standards are met, and fostering positive relationships with clients.
Previous hospitality experience and a passion for food and customer service are essential.
The position offers an hourly rate of £13.50 for 35 hours per week, with numerous benefits including holiday leave, training, and employee assistance programs.
Cafe Team Lead - Service & Training employer: BaxterStorey
BaxterStorey is an excellent employer that values its team members by providing a supportive work culture and ample opportunities for professional growth. Located in the vibrant area of Wood Green, employees benefit from competitive pay, comprehensive training programmes, and a strong emphasis on work-life balance, making it a rewarding place to develop a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Team Lead - Service & Training
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on BaxterStorey. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their café family.
✨Tip Number 2
Show off your hospitality skills! During the interview, share specific examples from your previous experience where you’ve excelled in customer service or training others. This will demonstrate your passion for food and service, which is key for the Cafe Team Lead role.
✨Tip Number 3
Practice makes perfect! Grab a friend and do a mock interview. This will help you get comfortable talking about your experiences and answering common interview questions. Plus, it’s a great way to refine your answers and boost your confidence.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team at BaxterStorey.
We think you need these skills to ace Cafe Team Lead - Service & Training
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and customer service shine through. We want to see how your previous experience has shaped your approach to hospitality and how you can bring that passion to our team.
Highlight Your Supervisory Skills:Make sure to mention any experience you have in supervising or training staff. We’re looking for someone who can lead by example, so share specific examples of how you've successfully managed a team in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Cafe Team Lead role. We appreciate when candidates show they’ve done their homework on us and understand what we’re all about.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Make sure you brush up on your hospitality knowledge. Understand the basics of food quality and service standards, as well as any specific practices that BaxterStorey values. This will show that you're not just passionate about food and customer service, but also knowledgeable about what it takes to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully supervised or trained staff. Think about challenges you faced and how you overcame them. This will help demonstrate your ability to foster positive relationships and lead a team in a busy café environment.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their expectations for the role and how they define success at BaxterStorey. This shows that you’re genuinely interested in the position and eager to contribute positively to the team.
✨Be Ready to Discuss Customer Service
Since this role heavily focuses on customer service, be prepared to discuss your approach to ensuring a great customer experience. Share specific instances where you went above and beyond for a customer, and how you would instil that same passion in your team.
