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- Tasks: Lead a vibrant café team, ensuring customers enjoy top-notch service and delicious food.
- Company: Join BaxterStorey at Shepperton Studios, where creativity meets community.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Be part of a passionate team that values innovation and sustainability.
- Qualifications: Experience in hospitality management and a love for customer service.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded. Food production, heating up and plating up food, making hot and cold drinks and assisting with general front of house duties.
Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer. Actively encourage colleagues to further develop themselves and seek out new trends. We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don\’t meet all requirements, we\’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
Requirements:
- Have experience as a manager within a hospitality environment, ideally retail
- Experience in creating a thriving and successful working environment
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate team development skills
- Have the ability to display a real passion for food and customer service
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
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Cafe Manager at Shepperton Studios - Shepperton employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager at Shepperton Studios - Shepperton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Shepperton Studios' vibe and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your experience in hospitality management and how you can create a thriving environment for both customers and colleagues.
✨Tip Number 3
Bring your passion to the table! Be ready to chat about your love for coffee and food trends. Share any innovative ideas you have that could enhance the customer experience at the Cafe Bar – they’ll appreciate your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your eagerness to join the team.
We think you need these skills to ace Cafe Manager at Shepperton Studios - Shepperton
Some tips for your application 🫡
Show Your Passion: Let your love for the coffee and hospitality industry shine through in your application. We want to see how passionate you are about creating an amazing customer experience and keeping up with the latest trends!
Tailor Your CV: Make sure your CV highlights your relevant experience in managing a café or similar environment. We’re looking for those excellent supervisory and communication skills, so don’t be shy about showcasing them!
Be Yourself: We celebrate individuality, so don’t hesitate to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service and team development.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BaxterStorey
✨Know Your Coffee and Food Trends
Make sure you’re up to speed with the latest coffee trends and food concepts. Research popular items in the industry and be ready to discuss how you can enhance the current offerings at Shepperton Studios.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your supervisory and communication skills, and be ready to discuss how you encourage team development and foster a positive working environment.
✨Demonstrate Your Passion for Customer Service
Be prepared to share specific instances where you’ve gone above and beyond to ensure customer satisfaction. Show that you understand the importance of exceeding service expectations and creating an enjoyable experience for customers.
✨Emphasise Your Commitment to Sustainability
Since the role involves protecting the planet and supporting local communities, think about how you can contribute to these values. Discuss any previous initiatives you’ve been part of that promote sustainability in the hospitality sector.