Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant café team to deliver exceptional customer experiences and inspire creativity.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a food revolution and create unforgettable moments for customers.
- Qualifications: Experience in hospitality management and a passion for food and service.
The predicted salary is between 28000 - 42000 £ per year.
Company Description
Title: Cafe Manager
Location: Birmingham
Salary: £35,000 per annum
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Cafe Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Cafe Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
- Actively encourage colleagues to further develop themselves and seek out new trends.
Qualifications
- Have experience in as a manager within a hospitality environment, ideally retail
- Experience in creating a thriving and successful working environment
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate team development skills
- Have the ability to display a real passion for food and customer service
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
#J-18808-Ljbffr
Cafe Manager employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into cafes to chat with managers. You never know who might have a lead on your dream Cafe Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or created memorable customer experiences. This is your chance to stand out!
✨Tip Number 3
Research the company! Before any interview, dive deep into BaxterStorey’s values and culture. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit for the Cafe Manager position!
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for providing exceptional service and leading a team.
Tailor Your CV: Make sure to tailor your CV to the Cafe Manager role. Highlight relevant experience in hospitality management and any achievements that demonstrate your ability to create a thriving environment.
Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Use a friendly tone and share what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people who are excited to meet you!
How to prepare for a job interview at BaxterStorey
✨Know Your Coffee
As a Cafe Manager, it's crucial to have a solid understanding of coffee and the latest trends in the industry. Brush up on different brewing methods, popular coffee blends, and customer preferences. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or resolved conflicts. Highlighting your supervisory and communication skills will demonstrate that you're ready to inspire a harmonious and collaborative environment.
✨Emphasise Customer Experience
BaxterStorey values exceptional customer service, so be ready to discuss how you've gone above and beyond to create memorable experiences for customers. Share specific stories that showcase your ability to exceed expectations and ensure satisfaction.
✨Be Ready to Discuss Development
Talk about how you encourage team development and training. Mention any initiatives you've implemented to help your team grow and thrive. This aligns with BaxterStorey's commitment to ongoing training and development, showing that you share their values.