At a Glance
- Tasks: Support front and back-of-house operations, ensuring a smooth experience for all visitors.
- Company: Join a vibrant team at BaxterStorey, committed to creating beautiful spaces and great food.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth in a supportive environment.
- Other info: Inclusive workplace celebrating diversity and individuality, with a focus on career development.
- Why this job: Be part of an exciting hospitality revolution and make a real impact in your community.
- Qualifications: A positive attitude, willingness to learn, and some experience in hospitality or customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Company Description
Be Part of Something New
Location: Waterton Industrial Estate, Bridgend, CF31
Pay: 12.71 per hour
Hours: 16 hours per week
Start Date: ASAP
Positions available: 1 role
This is a fantastic opportunity to be part of something fresh and exciting, working across both front-of-house and back-of-house in a vibrant modern workplace.
What You'll Be Doing:
- Supporting service in a variety of roles both front of house and back of house.
- Assisting with food preparation, basic cooking tasks, and maintaining kitchen cleanliness.
- Providing friendly, efficient customer service at counters, tills, and during events.
- Helping with stock rotation, restocking, and general organisation.
- Ensuring all areas are kept clean, safe, and welcoming for visitors.
- Working as part of a team to deliver a smooth, enjoyable experience for all guests.
What We're Looking For:
- A positive, can-do attitude and a willingness to learn.
- Experience in a catering, hospitality, or customer service environment is a plus.
- Comfortable working in both kitchen and customer-facing roles.
- A team player who's flexible, reliable, and happy to pitch in wherever needed.
- Good awareness of food safety and hygiene standards.
- Willingness to work weekends and occasional evenings as part of a rota.
Why Join Us?
- Be part of an exciting business with a great team.
- Work in a beautiful, nature-rich setting with a strong community focus.
- Enjoy a supportive team environment with opportunities to grow and develop.
Key Responsibilities - General Assistant
As a General Assistant, you'll play a vital role in delivering a smooth, welcoming, and high-quality experience for all visitors. Your responsibilities will span both customer-facing and behind-the-scenes tasks, supporting the day-to-day operations across the venue.
- Greet and assist visitors with a friendly, professional attitude.
- Serve food and beverages efficiently and accurately, ensuring excellent presentation.
- Maintain a clean, tidy, and inviting customer area, including tables, counters, and service points.
- Provide helpful information about the menu, venue, and events.
- Assist with basic food preparation and plating under the guidance of the kitchen team.
- Support dishwashing, equipment cleaning, and general kitchen hygiene.
- Help with setting up and clearing down service areas before and after shifts.
- Monitor and restock supplies in both front and back-of-house areas.
- Rotate stock to maintain freshness and reduce waste.
- Assist with deliveries, unpacking, and proper storage of goods.
- Follow daily cleaning routines and hygiene protocols across all areas.
- Ensure compliance with food safety standards and allergen awareness procedures.
- Maintain high standards of cleanliness in customer and staff areas.
- Work closely with kitchen, café, and event teams to ensure smooth service.
- Support colleagues during busy periods and special events.
- Communicate effectively to help resolve issues quickly and efficiently.
- Assist with the setup, service, and breakdown of seasonal events and promotions.
- Adapt to changing roles and responsibilities based on operational needs.
Qualifications
We're looking for a proactive and versatile General Assistant who enjoys working in a dynamic hospitality environment. You'll support both front-of-house and back-of-house operations, helping to deliver a smooth, welcoming, and high-quality experience for all visitors.
- Previous experience in a hospitality, café, or catering environment is preferred.
- Comfortable working across customer service, food preparation, and cleaning duties.
- Confident in handling basic food and drink service, including using tills and serving customers.
- A can-do attitude with the ability to adapt to different tasks and areas as needed.
- Willing to take initiative in keeping service areas clean, stocked, and running smoothly.
- Creative and enthusiastic about contributing to seasonal displays, event setups, or promotional activities.
- Experience with stock rotation, restocking, and minimising waste.
- Highly organised, detail-oriented, and able to stay calm and efficient during busy periods.
- A team player with strong communication skills and a positive, solution-focused approach.
- Passionate about delivering great customer service and supporting colleagues across departments.
- Willingness to work flexibly, including weekends and evenings as required.
Additional Information
For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
General Assistant - Bridgend employer: BaxterStorey
Join BaxterStorey as a General Assistant in Bridgend and be part of a vibrant team dedicated to delivering exceptional hospitality experiences. Enjoy a supportive work culture that prioritises employee growth, with opportunities for development in a beautiful, nature-rich setting. With a commitment to inclusivity and a focus on creativity, you'll thrive in an environment that values your contributions and encourages you to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Bridgend
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at BaxterStorey and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace General Assistant - Bridgend
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at BaxterStorey that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at BaxterStorey.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at BaxterStorey get a sense of who you are beyond your experience!
How to prepare for a job interview at BaxterStorey
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at BaxterStorey and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
