Barista - York

Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we are looking for a Barista who strives to exceed expectations at every turn. BaxterStorey is excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. We work together as a team to lead by example, protecting the planet and supporting local communities.

Responsibilities

• Delight our customers by greeting them in a friendly and professional manner
• Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
• Share the story of our menu, and provide recommendations to customers and be aware of allergen procedures
• Maintain cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules, company and COSHH standards
• Follow all health and safety and food safety guidelines and procedures
• Monitor stock levels and restock supplies as needed
• Use till systems for taking payments and customer orders
• Provide exceptional customer service and resolve any customer issues or complaints
• Be a part of the team assisting on other tasks as needed

Qualifications / Attributes

• Friendly, outgoing personality; a people person
• Great work ethic and a positive attitude
• Good listening and verbal communication skills
• Passion for delivering outstanding customer service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• Have a contagious passion for coffee, tea and customer service
• Enjoys collaborating in an inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented mindset
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices

Benefits

• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Wellbeing hub
• Access to employee assistance programme

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.