At a Glance
- Tasks: Serve delicious coffee and create memorable experiences for our customers.
- Company: Join BaxterStorey, a leader in the hospitality industry, dedicated to exceptional service.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Why this job: Be part of a supportive team that values growth, diversity, and creativity.
- Qualifications: A friendly personality, passion for coffee, and a desire to learn are key.
- Other info: We celebrate individuality and welcome applicants from all backgrounds.
Company Description
Title: Barista
Location: The Aston coffee lab – Aston university
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for a Barista who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
At BaxterStorey, we believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Barista who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
- Delight our customers by greeting them in a friendly and professional manner
- Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
- Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
- The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
- Follow all health and safety and food safety guidelines and procedures
- Monitor stock levels and restock supplies as needed
- Use till systems for taking payments and customer orders
- Provide exceptional customer service and resolve any customer issues or complaints
- Be a part of the team assisting on other tasks as needed
Qualifications
- Friendly, outgoing personality; a people person.
- Great work ethic and an even greater smile.
- Good listening & verbal communication skills
- Passion for delivering outstanding customer service
- Perpetuates company philosophy and culture
- Works according to the BaxterStorey core values
- Have a contagious passion for coffee, tea and customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
Wholeheartedly Positive
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team. #J-18808-Ljbffr
Barista/Catering assistant employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista/Catering assistant
✨Tip Number 1
Familiarise yourself with the coffee culture and menu at The Aston coffee lab. Knowing the types of coffee and drinks they serve will help you engage with customers and show your passion for coffee during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, demonstrating your ability to connect with others will make you stand out as a friendly and outgoing candidate.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or projects. Being able to demonstrate that you thrive in a collaborative environment will align well with the values of BaxterStorey.
✨Tip Number 4
Research the company’s commitment to inclusivity and diversity. Being able to discuss how you can contribute to this culture during an interview will highlight your alignment with their core values.
We think you need these skills to ace Barista/Catering assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food service industry, especially any roles where you provided exceptional customer service. Use keywords from the job description to demonstrate your fit for the Barista position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific experiences that align with the responsibilities outlined in the job description, such as preparing beverages or maintaining cleanliness.
Showcase Your Personality: Since the company values a friendly and outgoing personality, let your character shine through in your application. Use a warm tone and express your enthusiasm for being part of a collaborative team.
Highlight Your Adaptability: Emphasise your ability to adapt to challenges and work in a fast-paced environment. Provide examples of how you've successfully handled customer complaints or worked under pressure in previous roles.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of brewing during the interview. Share any personal experiences or stories that highlight your enthusiasm for coffee culture, as this will resonate well with the company's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Be ready to discuss how you handle difficult situations or complaints, as this is crucial for a Barista role where customer interaction is key.
✨Emphasise Teamwork and Collaboration
Since the company values a collaborative environment, be sure to highlight your ability to work well within a team. Share instances where you contributed to a positive team dynamic or helped colleagues achieve a common goal.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research the company's menu and understand their offerings. Being knowledgeable about the drinks and food items will show your commitment and readiness to engage with customers effectively.