Barista

Barista

Ashton-under-Lyne Full-Time No home office possible
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At a Glance

  • Tasks: Serve delicious coffee and create memorable experiences for our customers.
  • Company: Join BaxterStorey, a leader in the hospitality industry dedicated to exceptional service.
  • Benefits: Enjoy bespoke training, discounts, a cycle-to-work scheme, and a supportive work environment.
  • Why this job: Be part of a collaborative team that values growth, diversity, and creativity.
  • Qualifications: A passion for coffee and customer service; previous experience is a plus.
  • Other info: We celebrate individuality and welcome applications from all backgrounds.

Company Description

Title: Barista

Location: Longcross, Chertsey

Salary: £23,400 per annum

Monday to Friday hours a week

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary career leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme
  • Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for a Barista who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

    At BaxterStorey, we believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

    If you are a Barista who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!

    Job Description

  • Delight our customers by greeting them in a friendly and professional manner
  • Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
  • Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
  • The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
  • Follow all health and safety and food safety guidelines and procedures
  • Monitor stock levels and restock supplies as needed
  • Use till systems for taking payments and customer orders
  • Provide exceptional customer service and resolve any customer issues or complaints
  • Be a part of the team assisting on other tasks as needed
  • Qualifications

  • Friendly, outgoing personality; a people person.
  • Great work ethic and an even greater smile.
  • Good listening & verbal communication skills
  • Passion for delivering outstanding customer service
  • Perpetuates company philosophy and culture
  • Works according to the BaxterStorey core values
  • Have a contagious passion for coffee, tea and customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values
  • Additional Information

    For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

    We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

    Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

    Join us, and be part of the food revolution!

    BaxterStorey Values:

    ALWAYS VISIONARY

    We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

    WHOLEHEARTEDLY POSITIVE

    We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

    CREATIVELY COLLABORATIVE

    We embrace our differences to push creativity and we work together to be better.

    FOREVER CONSCIOUS

    We work together as a team to lead by example, protecting the planet and supporting local communities.

    Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

    We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

    BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

    Join us and bring your unique perspective to our team.

    Barista employer: BaxterStorey

    At BaxterStorey, we pride ourselves on being an exceptional employer that values our people and their growth. With bespoke training and development opportunities, a commitment to work-life balance, and a vibrant, inclusive culture, we empower our Baristas to thrive in their roles while delivering extraordinary experiences. Join us in a collaborative environment where your passion for coffee and customer service can flourish, and enjoy unique benefits like discounts through our HAPI app and a supportive employee assistance programme.
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    Contact Detail:

    BaxterStorey Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Barista

    ✨Tip Number 1

    Familiarise yourself with the coffee culture and trends. Being knowledgeable about different coffee beans, brewing methods, and popular drinks can help you stand out during your interview. Show your passion for coffee and how it translates into exceptional customer service.

    ✨Tip Number 2

    Practice your customer service skills. Since the role emphasises delivering joy and exemplary service, consider role-playing scenarios with friends or family. This will help you articulate how you would handle various customer interactions and complaints.

    ✨Tip Number 3

    Research BaxterStorey’s values and culture. Understanding their commitment to inclusivity and collaboration will allow you to align your responses during the interview. Be prepared to discuss how your personal values resonate with theirs.

    ✨Tip Number 4

    Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Barista at BaxterStorey. This insider knowledge can give you an edge in your application process.

    We think you need these skills to ace Barista

    Customer Service Skills
    Coffee Preparation Techniques
    Knowledge of Food Safety and Sanitation Practices
    Attention to Detail
    Communication Skills
    Teamwork and Collaboration
    Problem-Solving Skills
    Time Management
    Adaptability
    Cash Handling and Till Operation
    Ability to Work in a Fast-Paced Environment
    Passion for Coffee and Tea
    Organisational Skills
    Positive Attitude

    Some tips for your application 🫡

    Show Your Passion for Coffee: In your application, express your love for coffee and customer service. Share any personal experiences that highlight your enthusiasm and how you connect with customers through your passion.

    Highlight Relevant Experience: If you have previous experience in the food service industry, make sure to detail it in your CV. Mention specific roles, responsibilities, and any achievements that demonstrate your ability to deliver exceptional service.

    Emphasise Teamwork Skills: BaxterStorey values collaboration, so be sure to mention your ability to work well in a team. Provide examples of how you've contributed to a positive team environment in past roles.

    Tailor Your Application: Customise your CV and cover letter to reflect BaxterStorey's core values. Use keywords from the job description to show that you understand their philosophy and culture, and explain how you embody these values.

    How to prepare for a job interview at BaxterStorey

    ✨Show Your Passion for Coffee

    Make sure to express your love for coffee and the art of brewing during the interview. Share any personal experiences or stories that highlight your enthusiasm for coffee culture, as this will resonate well with the interviewers.

    ✨Demonstrate Customer Service Skills

    Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns with the company's focus on creating unforgettable moments.

    ✨Familiarise Yourself with the Menu

    Before the interview, take some time to research the menu and understand the different beverages offered. Being able to discuss the menu knowledgeably will show your commitment and readiness to engage with customers effectively.

    ✨Emphasise Teamwork and Collaboration

    Since the role requires working within a collaborative team environment, be prepared to discuss your experiences working in teams. Share how you contribute to a positive team dynamic and how you handle challenges together with colleagues.

    Barista
    BaxterStorey
    Location: Ashton-under-Lyne
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