At a Glance
- Tasks: Lead a vibrant café team and ensure top-notch customer experiences.
- Company: Rothesay Rooms, a lively café celebrating Scottish produce and community.
- Benefits: 28 days holiday, birthday off, free meals, and unique perks.
- Other info: Full-time role with opportunities for training and career growth.
- Why this job: Join a passionate team and make a difference in your community.
- Qualifications: Experience in hospitality with strong leadership and customer service skills.
The predicted salary is between 28288 - 28288 € per year.
Located in Ballater, Rothesay Rooms is a bustling café that celebrates Scottish produce and community spirit. We are looking for a Café Supervisor to lead our front-line team and ensure a top-quality customer experience.
Responsibilities:
- Oversee day-to-day operations to maintain high standards of product and service.
- Supervise, manage and motivate the team.
- Support the management team in improving sales and service performance.
- Ensure compliance with food safety and health & safety regulations.
Qualifications:
- Experience in a busy café or hospitality environment (supervisory experience preferred).
- Strong customer service and leadership skills.
- Local to Ballater or willing to commute.
- Availability for Wednesday-Sunday shifts, typically 9am-5pm, with occasional evening events.
Working Conditions:
- Full-time, permanent role (possible job-share).
- 5 days a week (Wednesday-Sunday).
- Annual salary: £28,288.
Benefits:
- 28 days holiday including bank holidays.
- Birthday off.
- 3 volunteering days, 3 days grandparent leave.
- 24 weeks enhanced maternity leave.
- Secondary carer leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke training and development.
- Apprenticeship opportunities.
- Pension and life insurance.
- PerkBox discounts for shops, holidays, cinema.
- Wellbeing hub, employee assistance programme.
- Cycle to work scheme.
Café Supervisor in Ballater employer: BaxterStorey
At Rothesay Rooms, we pride ourselves on being an exceptional employer that values community spirit and the celebration of Scottish produce. Our café offers a supportive work culture where you can thrive as a Café Supervisor, with ample opportunities for personal and professional growth through bespoke training and apprenticeship programmes. Enjoy a range of benefits including generous holiday allowances, free meals on shift, and a focus on employee wellbeing, all while working in the picturesque setting of Ballater.
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor in Ballater
✨Tip Number 1
Get to know the café scene in Ballater! Familiarise yourself with local cafés and their offerings. This will not only help you stand out in interviews but also show your passion for the community and its produce.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or improved service. We want to hear about your experiences, so be ready to share them during your interview.
✨Tip Number 3
Show off your customer service prowess! Prepare to discuss how you've handled difficult situations or gone above and beyond for customers. This is key for a Café Supervisor role, so let us see your best stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Rothesay Rooms. Don’t miss out on this opportunity!
We think you need these skills to ace Café Supervisor in Ballater
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your love for the café scene! Share experiences that highlight your enthusiasm for customer service and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Café Supervisor role. Highlight relevant supervisory experience and any specific skills that match what we’re looking for, like leadership and team motivation.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for our bustling café environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BaxterStorey
✨Know Your Café Culture
Before the interview, take some time to research Rothesay Rooms and its commitment to Scottish produce and community spirit. Understanding their values will help you connect with the interviewers and demonstrate that you're a great fit for their team.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved service performance. This will show them you have the right skills for the job.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations in a busy café environment. Think of scenarios involving customer complaints or team conflicts, and be ready to discuss how you would resolve them effectively.
✨Highlight Your Availability and Local Knowledge
Since the role requires availability from Wednesday to Sunday, make sure to confirm your schedule aligns with their needs. Also, if you're local to Ballater, mention it! It shows your commitment to the community and the role.
