At a Glance
- Tasks: Provide exceptional service and create a welcoming atmosphere for guests.
- Company: Leading catering company at Edinburgh Airport with a focus on guest experience.
- Benefits: Bespoke training, progression opportunities, holiday pay, and discounts.
- Why this job: Join a dynamic team and elevate the guest experience while growing your career.
- Qualifications: Customer service skills are essential; no prior experience required.
- Other info: Flexible shifts covering 5 days a week with great career progression.
The predicted salary is between 22000 - 30000 £ per year.
A leading catering company is seeking a Lounge Host at Edinburgh Airport. You will provide exceptional service to customers and maintain a welcoming environment. No prior experience is required but customer service skills are essential.
Benefits include:
- Bespoke training
- Opportunities for progression
- Holiday pay
- Various discounts
The role offers 37.5 hours per week, with shifts that can be early or late, covering 5 days from a week. You will need to verify your past 5 years of employment or educational history for airport security clearance.
Airport Lounge Host: Elevate Guest Experience & Progression employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Lounge Host: Elevate Guest Experience & Progression
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of scenarios where you can demonstrate your ability to handle different types of customers with ease.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you go for your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team at StudySmarter.
We think you need these skills to ace Airport Lounge Host: Elevate Guest Experience & Progression
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since customer service skills are essential for the Lounge Host role, make sure to highlight any relevant experience or qualities in your application. We want to see how you can elevate the guest experience!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your written application. Share why you’re passionate about providing exceptional service and what makes you a great fit for our team.
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application accordingly. Mention specific aspects of the role that excite you and how your skills align with what we’re looking for.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at BaxterStorey
✨Know the Company
Before your interview, take some time to research the catering company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since customer service skills are essential for this role, think of specific examples from your past experiences where you provided excellent service. Even if you don’t have direct experience, consider situations from school or volunteer work where you helped others or resolved issues.
✨Prepare for Shift Flexibility Questions
Given that the role involves early or late shifts, be ready to discuss your availability. Think about how you can demonstrate your flexibility and willingness to adapt to different schedules, as this is crucial for the position.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the opportunity and aligns with the welcoming environment you’ll be creating as a Lounge Host.