At a Glance
- Tasks: Serve food and beverages, ensuring guests have an unforgettable experience.
- Company: Join BaxterStorey, a leader in the hospitality industry with a vibrant team culture.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Inclusive environment celebrating diversity and offering excellent career development.
- Why this job: Be part of a collaborative team that values your growth and creativity.
- Qualifications: Passion for food and customer service; previous experience is a plus.
The predicted salary is between 28000 - 30000 € per year.
Company Description
Location: York
Hourly Rate: £13.60
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn.
As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Delivery/Stock Control - Assist with the receiving of goods and stock control. This is quite intense manual handling on main delivery day, so must be able to comply with health and safety.
- Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
General Assistant in York employer: BaxterStorey UK
BaxterStorey is an exceptional employer located in York, offering a vibrant work culture that prioritises inclusivity and employee growth. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to work-life balance, we empower our General Assistants to thrive while delivering outstanding hospitality experiences. Join us to be part of a collaborative team that values your individuality and supports your career development in the dynamic hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in York
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their hospitality revolution.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your teamwork spirit! BaxterStorey values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlighting your ability to adapt and support your colleagues will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about training opportunities or how they support employee growth. This shows you're keen on developing your skills and becoming a valuable part of the team.
We think you need these skills to ace General Assistant in York
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the General Assistant role. We love seeing how your background aligns with our values and the specific responsibilities of the job.
Be Authentic:Don’t be afraid to let your personality come through in your writing. We appreciate authenticity and want to get a sense of who you are beyond just your qualifications. Share your story and what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at BaxterStorey UK
✨Know the Company
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a General Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle challenges with a positive attitude and how you contribute to a collaborative team environment.
✨Demonstrate Team Spirit
BaxterStorey values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve service delivery. This will illustrate your commitment to creating an inclusive and harmonious workplace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they ensure a good work-life balance. This shows that you’re not just interested in the job, but also in growing and thriving within the company.
