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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences for 1,200 colleagues.
- Company: Join BaxterStorey, a leader in creating beautiful spaces and exciting menus.
- Benefits: Enjoy 28 days holiday, birthday off, free meals, and bespoke training opportunities.
- Why this job: Be part of a vibrant culture that values creativity, collaboration, and personal growth.
- Qualifications: Experience in food & hospitality management with a passion for customer service.
- Other info: Embrace a supportive environment focused on equality, diversity, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Lead a high‑profile Amazon contract serving 1,200 colleagues with a main restaurant, 3 floors of vending, and a varied hospitality offer. Manage a team of 22 across two shifts, working 5 days out of 7 (mainly Mon–Fri). A brilliant opportunity for an ambitious, hands‑on GM ready for their next challenge.
Benefits
- 28 days holiday, including bank holidays
- Birthday off
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships for all experience levels
- Pension and life insurance
- Discounts on Perkbox app – high street shops, holidays & cinema
- Employee assistance programme
- Cycle to work scheme
Responsibilities
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPIs including Health and Safety, Sustainability, Financial and Governance
Qualifications
- Previous experience as a general manager in food & hospitality
- Background within a large food business such as distribution, stadia
- Have a contagious passion for food and customer service
- Enjoy managing, training and supporting a team
- Financially astute, analytical and skilled at creating & maintaining budgets and driving commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast‑paced, multi‑faceted creative environment and work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution‑oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works in accordance with BaxterStorey core values
Company Overview
For almost 20 years, in every client location – whether that’s an office, stadium, cathedral or university – we have created beautiful spaces, exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, making learning front and centre of your experience working with us.
Values
- ALWAYS VISIONARY: We strive for better, we never settle.
- WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating and inspiring.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and work together.
- FOREVER CONSCIOUS: We lead by example, protecting the planet and supporting local communities.
Equal Opportunity
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. We aim for a truly representative workforce to make every team member feel respected and able to give their best. We have set an ED&I ambition to be recognized for the most inclusive culture in hospitality. If you are motivated and hungry to learn, we can work together to develop your potential.
General Manager in Wakefield employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Wakefield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even reach out to current employees at BaxterStorey on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for food and customer service during interviews. Share stories that highlight your experience and enthusiasm. Remember, they want someone who can inspire their team and create a culture of excellence, so let your personality shine through!
✨Tip Number 3
Prepare for those tricky interview questions by practising your responses. Think about how you’ve handled challenges in the past, especially in fast-paced environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the BaxterStorey family. So, what are you waiting for? Get your application in today!
We think you need these skills to ace General Manager in Wakefield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your previous experience in food and hospitality, especially any leadership roles. We love seeing how you've inspired and developed teams in the past!
Be Clear and Concise: In your written application, keep things clear and to the point. Use effective communication to showcase your skills and achievements. Remember, we appreciate meticulous attention to detail, so make sure your application is well-organised and free of errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Numbers
As a General Manager, you'll need to be financially astute. Brush up on your budget management skills and be ready to discuss how you've driven commercial performance in previous roles. Prepare specific examples of KPIs you've achieved and how you measured success.
✨Showcase Your Leadership Style
This role requires inspiring and supporting a team of 22. Think about your leadership style and be prepared to share how you've developed teams in the past. Highlight any mentoring or training initiatives you've led that resulted in improved performance or morale.
✨Emphasise Your Passion for Hospitality
The company is looking for someone with a contagious passion for food and customer service. Be ready to talk about what excites you about the hospitality industry and how you've gone above and beyond to create exceptional experiences for customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to adapt to challenges or opportunities in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
