At a Glance
- Tasks: Lead a dynamic catering team and ensure top-notch service in a fast-paced environment.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on exceptional experiences.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Be part of a diverse and inclusive culture that values growth and creativity.
- Why this job: Make a real impact by delivering unforgettable dining experiences and supporting your team.
- Qualifications: Passion for food service and experience in supervising teams is essential.
The predicted salary is between 30000 - 35000 £ per year.
We are seeking an experienced and motivated Catering Supervisor to join our contract catering team. This is an excellent opportunity for an individual who is passionate about food service, customer satisfaction, and leading a team in a fast-paced environment.
As Catering Supervisor, you will support the day-to-day operation of the catering service, ensuring high standards of food quality, hygiene, customer service, and operational efficiency are maintained at all times.
Key Responsibilities- Supervise and support catering staff during daily service.
- Ensure excellent customer service standards are consistently delivered.
- Assist with food preparation, presentation, and service.
- Monitor food safety, hygiene, and health & safety procedures.
- Manage stock levels, ordering, and inventory control.
- Support staff training, development, and performance management.
- Ensure compliance with company policies and client requirements.
- Handle customer feedback and resolve issues professionally.
- Assist with cash handling and daily reporting where required.
- Help achieve financial targets and minimise waste.
We offer:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Vending Supervisor who supports their team, enabling them to exceed expectations at every turn.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Vending Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!
Qualifications- Previous experience commensurate with role
- Have a contagious passion for food and customer service
- You draw satisfaction from supervising, training, and supporting a team
- Understanding of delegation and influencing skills
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Works according to the BaxterStorey core values
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Front of House Catering Restaurant Supervisor in Wakefield employer: BaxterStorey UK
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and inclusive work environment. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to work-life balance, employees are empowered to thrive both personally and professionally. Join us in delivering extraordinary hospitality experiences while being part of a company that values creativity, collaboration, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Catering Restaurant Supervisor in Wakefield
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or the training opportunities they offer. This shows that you're not just interested in the job, but also in how you can grow with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen!
We think you need these skills to ace Front of House Catering Restaurant Supervisor in Wakefield
Some tips for your application 🫡
Show Your Passion for Food Service:When writing your application, let your love for food and customer service shine through. Share any relevant experiences that highlight your enthusiasm and commitment to delivering exceptional dining experiences.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Catering Supervisor role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Highlight Your Leadership Skills:As a Catering Supervisor, you'll be leading a team, so it's crucial to showcase your leadership abilities. Include examples of how you've successfully supervised or trained others in previous roles to show us you're up for the challenge.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen to join our team!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Menu
Familiarise yourself with the menu and any special dietary options offered by the company. Being able to discuss the food and service style confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate staff, handle conflicts, and ensure high standards of service, as these are key aspects of the Catering Supervisor position.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to resolve issues or enhance a guest's experience, demonstrating your commitment to customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's values, training opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your own values.
