At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences and maintain high standards.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on innovation and excellence.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
- Other info: Inclusive culture that celebrates diversity and supports your career growth.
- Why this job: Be part of a passionate team creating unforgettable moments in a vibrant environment.
- Qualifications: Experience in hospitality management and a passion for food and customer service.
The predicted salary is between 40000 - 45000 € per year.
Company Description
Location: Silverstone, Northamptonshire
Salary: £40,000 - £45,000 per annum
Premier location with around 1000 on site that will produce a high end service through the main restaurant, retail outlets and hospitality area. Overseeing all wonderful things in the hospitality suites and dining rooms, working with the marketing and comms team to ensure maximum exposure. Varied food & drink offers with the hospitality dining areas. Predominately Monday to Friday working hours although the business is a 7 day operation.
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Hospitality Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Qualifications:
- Previous experience as a hospitality manager within the corporate contract catering sector
- Would consider a background in corporate hospitality, high end event sector or hotels
- Understanding of the corporate and private dining market
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Hospitality Manager in Towcester employer: BaxterStorey UK
At BaxterStorey, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. With a focus on employee development through bespoke training and apprenticeship opportunities, we ensure our team members thrive in their roles while enjoying a healthy work-life balance. Located in the prestigious Silverstone area, our hospitality manager role provides a unique chance to lead a passionate team in delivering extraordinary experiences, all while benefiting from generous perks such as enhanced leave options and discounts through our Perkbox app.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Towcester
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality enthusiasts on LinkedIn, and don’t be shy about reaching out to people in your desired role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! Be friendly and professional, but let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve motivated teams to deliver exceptional service.
✨Tip Number 3
Research the company culture before your interview. Understand BaxterStorey’s values and think about how your own experiences align with them. This will help you demonstrate that you’re not just a fit for the role, but for the team too!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of being noticed. Plus, it’s a great way to stay updated on any new opportunities that pop up in the hospitality sector.
We think you need these skills to ace Hospitality Manager in Towcester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for providing exceptional service and how you inspire your team to do the same.
Tailor Your CV:Make sure your CV is tailored to the role of Hospitality Manager. Highlight relevant experience in corporate catering or high-end events, and don’t forget to mention any achievements that demonstrate your ability to exceed expectations.
Be Clear and Concise:Keep your written application clear and to the point. Use concise language to communicate your skills and experiences effectively, ensuring that it’s easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's values and mission. Understand their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you’ll need to inspire and lead a team. Prepare examples of how you've motivated teams in the past, tackled challenges, and created a culture of excellence. Be ready to discuss specific situations where your leadership made a difference.
✨Be Financially Savvy
Brush up on your financial knowledge, especially if you’ve managed budgets before. Be prepared to discuss how you’ve driven commercial performance and met KPIs in previous roles. This shows you understand the business side of hospitality.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their training programmes, team dynamics, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
