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For Companies At a Glance
- Tasks: Plan and coordinate amazing events, ensuring a world-class experience for clients.
- Company: Join a leading hospitality company with a focus on exceptional service.
- Benefits: Enjoy competitive salary, generous holiday, and unique perks like volunteering days.
- Why this job: Be the creative force behind unforgettable events and make lasting memories.
- Qualifications: Passion for event planning and strong communication skills are key.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 27400 - 39300 £ per year.
Company Description
Full-time Employment Status: Permanent
Hours Per week: 40.00
£33,426 + overtime paid (1.5x per hour)
Benefits:
- 20 Days holiday + 8 bank holidays
- Birthday additional holiday
- 3 days volunteering days
- 3 days grandparent leave
- 24 weeks of enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Bespoke development training
- Pension and life insurance
- Family private medical insurance
- Discounts available via Perk Box, from high street shops to holidays & cinemas
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
- Good work life balance
Job Description
As the Events Planner you will be the key contact for all internal and external events. You will be the first point of contact and will own the Event from initial enquiry through to completion of the event. You will be responsible for ensuring that our clients receive a World Class Service through your excellent communication skills, your passion for service and your attention to details.
Main duties and responsibilities:
- Maintain a working knowledge of the operation and service capabilities of all other services as they relate to the service of Events
- Plan, organise and coordinate the assigned Events, to include all catering, meeting room setup, activities, and to ensure proper end of event billing is maintained
- Produce a function sheet / order of works document detailing meeting specifics – room details, audio visual requirements and catering specifics
- Be available on the day of the Event to ensure that the event runs smoothly and World Class Service is delivered
- Ensure that all services required are pre-booked
- Ensure that the system database is accurate and any updates are added to the system in a timely manner
- Accurately record all booking information onto the room booking tool for all events, to include Catering and Audio Visual requirements
- Communicate effectively both verbally and in writing. Compose clear, well-written, professional correspondence and other written communication
- Maintain an organised and tidy work area
- Present a professional appearance and adhere to the dress code policy
- Action all emails according to the agreed SLA's response time
- Support in innovative and efficient ways in which to deliver world class service and make recommendations to implement
Our Clients
In whatever part of the business we work, we aim to make the client's first impression a positive and lasting one, delivering outstanding service and memorable client care. Consistently interact with clients and associates in a professional, gracious and friendly manner. Build a good rapport with key client associates such as the Events Marketing and Road-show team. We stay close to the business, supporting, listening and responding to the needs of our people and our clients. Participate actively in all appropriate company-wide meetings and events, providing thorough and up to date information to ensure the highest client satisfaction. Anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded.
Our Team
We put people at the heart of our business and work hard to develop excellent working relationships. Work effectively within the team, develop and maintain close working relationships with colleagues across Group Corporate Services. Maintain effective communication within the department, be responsive to training and instruction and appraise management of any concerns, suggestions and ideas. Stay aware of issues concerning operations. Liaise and communicate with other team members and other service departments in a clear and timely manner to ensure service delivery and teamwork. Escalate any issues or concerns immediately to Senior Event Planner.
The purpose of this role profile is to focus attention on the most important aspects of the role of the Events Planner. It is not intended to be a complete list of every duty and it is therefore expected that the day-to-day performance of the job will include tasks not listed above.
Qualifications:
- Experience in event planning within a high-end venue, hotel, or catering company is preferable but not essential
- Excellent communication, negotiation, and relationship-building skills
- A passion for delivering exceptional events and client experiences
- Highly organised, with strong attention to detail and the ability to multitask
- Knowledge of London's events and hospitality market is an advantage
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution.
Events Planner in Stoke-on-Trent employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Planner in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups on social media, and connect with fellow event planners. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This will give potential employers a taste of what you can bring to the table and help you stand out from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its events. Tailor your responses to highlight how your experience aligns with their needs. And remember, we love candidates who are passionate about delivering world-class service!
We think you need these skills to ace Events Planner in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for event planning shine through! We want to see your love for creating memorable experiences and how you can bring that passion to our team.
Be Clear and Concise: Make sure your written communication is clear and to the point. Use professional language but keep it friendly. We appreciate well-structured applications that are easy to read and understand.
Highlight Relevant Experience: Don’t forget to showcase any relevant experience you have in event planning or hospitality. Whether it's a high-end venue or a small gathering, we want to know how your background makes you a great fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Events Planner position. Plus, it’s super easy!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Events Inside Out
Before the interview, research the company’s past events and their unique selling points. Be ready to discuss how you can contribute to their success by bringing fresh ideas and a deep understanding of what makes an event memorable.
✨Showcase Your Communication Skills
As an Events Planner, communication is key. Prepare examples of how you've effectively communicated with clients and team members in previous roles. Highlight your ability to build rapport and manage expectations, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Bring along a portfolio or examples of past events you've planned. Discuss your process for keeping everything organised, from initial planning to execution. This will show that you have the attention to detail and multitasking abilities they’re looking for.
✨Be Ready to Problem Solve
Think of potential challenges that could arise during an event and how you would handle them. During the interview, share specific scenarios where you successfully navigated issues in the past. This will demonstrate your proactive approach and readiness to ensure a smooth event.