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- Tasks: Supervise and train catering staff while ensuring top-notch food quality and customer service.
- Company: Join a leading hospitality company dedicated to creating memorable experiences.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Why this job: Be part of a food revolution and make a real impact in hospitality.
- Qualifications: Experience in hospitality and a passion for food and customer service.
- Other info: Embrace creativity and collaboration in a diverse and inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
Supervision and Training: Recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
Quality Control: Monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
Logistics Management: Coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
Customer Service: Foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications:
- Previous experience within the hospitality industry
- Have a contagious passion for food and customer service
- Draw satisfaction from supervising, training, and supporting a team
- Understanding of delegation skills
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
Additional Information: For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Supervisor - Hospitality in Solihull employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Hospitality in Solihull
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you get the chance, volunteer at events or offer to help out at local catering gigs. This not only builds your experience but also gets your name out there in the community.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your passion for food and customer service. Be ready to share examples of how you've handled challenges in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're serious about being part of the food revolution!
We think you need these skills to ace Supervisor - Hospitality in Solihull
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that contagious passion you have for the hospitality industry, so don’t hold back!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in supervising and training staff. We’re looking for specific examples that demonstrate your organisational skills and attention to detail.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your qualifications and experiences, as we appreciate effective verbal and written communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and mission. Understand their approach to hospitality and customer service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you’ll need to demonstrate your ability to lead and train a team. Prepare examples from your past experiences where you successfully managed staff or resolved conflicts. Highlight your delegation skills and how you’ve fostered a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a dissatisfied customer or managing a busy event. Think through your responses ahead of time, focusing on your problem-solving skills and how you prioritise customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes, how they support career development, or their approach to maintaining quality standards. This shows your enthusiasm and helps you gauge if the company is the right fit for you.