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- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences and maintain high standards.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on innovation.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
- Other info: Be part of an inclusive culture that celebrates diversity and supports your growth.
- Why this job: Make a real impact in hospitality while inspiring and developing your team.
- Qualifications: Experience in general management and a passion for food and customer service.
The predicted salary is between 56000 - 56000 £ per year.
Company Description
Location: Towcester, Northamptonshire
Salary: Up to £56,000 per annum
Premier location with around 1000 on site that will produce a high end service through the main restaurant, retail outlets and hospitality area. Managing a team of around 40 members of BaxterStorey staff, ensuring quality is delivered throughout the whole operation.
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Qualifications
- Prior General Management experience in high volume contract catering and retail outlet operations
- Managed multi facilitated sites to include staff / retail restaurants and hospitality dining.
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
General Manager in Silverstone employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Silverstone
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local cafes to chat with managers. You never know who might have a lead on that perfect General Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or created unforgettable experiences. Remember, they want someone who can inspire others!
✨Tip Number 3
Research the company culture! Before any interview, dive into BaxterStorey’s values and mission. Tailor your answers to show how you align with their vision of creativity, positivity, and collaboration. It’ll make you stand out as a candidate who truly fits in.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you're serious about being part of the BaxterStorey family. Don’t miss out on the chance to make your mark!
We think you need these skills to ace General Manager in Silverstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've led teams and created memorable experiences. We want to see that you genuinely care about delivering exceptional service.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your relevant experience in high-volume catering and retail operations, and don’t forget to mention any achievements that demonstrate your ability to meet KPIs. We love seeing how you’ve made a difference!
Be Clear and Concise: Keep your written application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for strong communication skills, so make sure your writing reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's values and mission. Understand their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on mentoring, training, and creating a positive work culture.
✨Be Financially Savvy
Brush up on your financial management skills. Be ready to discuss how you've managed budgets and driven commercial performance in previous roles. Highlight any specific KPIs you've achieved that relate to the job description.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if BaxterStorey is the right fit for you.