BaxterStorey is recruiting for an Assistant Lounge Manager/Customer Services Manager to lead premium hospitality in a British Airways Business Class Lounge at Heathrow. You will work with the Lounge General Manager to create an inspiring culture and consistently exceed guest expectations.
The role emphasizes strong people leadership in a high-end dining environment, managing budgets, mentoring teams and driving commercial performance while upholding exceptional food and service standards.
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Premium Lounge Service Manager employer: Baxterstorey Uk
BaxterStorey UK is an excellent employer, offering a vibrant work culture where teamwork and high service standards are at the forefront of our dining experience. With ongoing training and development opportunities, employees can grow their skills while enjoying the dynamic atmosphere of campus life, making every meal service a chance to create positive experiences for students and staff alike.