Operations Support Manager

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Operations Support Manager, Milton Keynes

Client: BaxterStorey UK

Location: Milton Keynes, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 6327544ba2f6

Job Views: 4

Posted: 12.08.2025

Job Description:

• Supporting the relief team through regions.
• Reporting into operations managers to assist in business across the Watford, High Wycombe, Milton Keynes through to Cambridge.
• Involved in projects and mobilisations.
• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business.
• Continually look to develop your team through mentoring, training, recognition, and empowerment.
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation.
• Achieve business critical KPI\’s including Health and Safety, Sustainability, Financial and Governance.

Qualifications:

• Previous experience as a General Manager.
• Understanding of the contract catering business.
• Ideally have large volume management experience, within stadia would be an advantage.
• Have a contagious passion for food and customer service.
• You draw satisfaction from managing, training, and supporting a team.
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
• Excellent delegation and influencing skills.
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure.
• Meticulous organisational abilities; high attention to detail.
• Concise and effective verbal and written communication.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Excellent strategic thinking and critical reasoning skills.
• Works according to the BaxterStorey core values.

Additional Information:

For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each customer can have the hospitality experience they deserve, whether in an office, stadium, cathedral, or university.

We seek the brightest and best to join us, supporting you to create your hospitality legacy and build a career you are proud of.

Our focus on our people means we strive to advance our team’s careers. Learning is a daily habit embedded in our culture.

Join us and be part of the food revolution!

BaxterStorey Values:

• ALWAYS VISIONARY: We strive for better, lead the way, and blaze our own trail.
• WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating, and inspiring, radiating our love for what we do.
• CREATIVELY COLLABORATIVE: We embrace differences to push creativity and work together to improve.
• FOREVER CONSCIOUS: We protect the planet and support local communities as a team.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If motivated and eager to learn, we can develop your potential.

We are proud to be an inclusive employer, welcoming applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees, regardless of age, ability, gender identity, sexual orientation, race, religion, or socio-economic background.

We are committed to equity, diversity, and inclusion (ED&I), aiming for a workforce that is truly representative of all sections of society, where each employee feels respected and able to give their best. Our ambition is to set the standard and be recognized for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

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