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- Tasks: Serve food and beverages while providing exceptional customer service in a friendly manner.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on teamwork and inclusivity.
- Benefits: Enjoy competitive pay, free meals, holiday leave, and bespoke training opportunities.
- Why this job: Be part of a dynamic team that creates unforgettable experiences and supports your growth.
- Qualifications: Passion for food and customer service, adaptable, and collaborative spirit.
- Other info: Flexible part-time role with opportunities for overtime and career development.
The predicted salary is between 10 - 15 £ per hour.
Location: Milton Keynes
Salary: From £12.50ph, 25 hours with possibility for overtimes
Benefits:
- Holiday including bank holidays plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
This is a part-time job, 25 hours a week Monday to Friday with the possibility for overtimes. Applicants need to be flexible, friendly, and able to adapt to various work environments.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional, and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service: Serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service: Provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
- Teamwork: Collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant in Milton Keynes employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Milton Keynes
✨Tip Number 1
Get to know the company culture before your interview. Check out BaxterStorey's social media and website to see what they're all about. This will help you connect with their values and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky situation or a guest's request. Being prepared will help you shine during the interview and show that you’re ready to deliver exceptional experiences.
✨Tip Number 3
Network with current employees if you can. Reach out on LinkedIn or through mutual connections to get insights about working at BaxterStorey. This could give you an edge and help you tailor your approach in the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant in Milton Keynes
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that you’re genuinely excited about the role and ready to bring that energy to our team!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We appreciate when applicants take the time to connect their background with what we’re looking for in a General Assistant.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Show us who you are and how you can contribute to our friendly and collaborative environment!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at BaxterStorey UK
✨Know the Company Values
Before your interview, take some time to familiarise yourself with BaxterStorey's core values. They’re all about being visionary, positive, collaborative, and conscious. Show how you embody these values in your answers, and you'll make a great impression!
✨Demonstrate Your Customer Service Skills
As a General Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will highlight your passion for providing genuine hospitality and your ability to handle various situations.
✨Show Your Team Spirit
BaxterStorey values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to a team’s success or helped create an inclusive environment. This will show that you’re a great fit for their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they support employee wellbeing. This shows your interest in the role and helps you determine if it’s the right fit for you.
