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- Tasks: Lead and optimise operations across 30 locations in the North West.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry.
- Benefits: 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Make a real impact in hospitality while enjoying a great work-life balance.
- Qualifications: 5 years in operations management with strong leadership skills.
- Other info: Inclusive environment that celebrates diversity and supports career growth.
The predicted salary is between 30720 - 33280 £ per year.
Location: North West including Manchester, Liverpool & Warrington
Salary: £36-39,000 per annum
Supporting the operations team through the Northwest Region that will include around 30 different locations. Travel expected within this position and a very hands-on approach.
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
We are seeking a highly organised and efficient Operations Support Manager to join our team in Scotland. The successful candidate will play a crucial role in overseeing and optimising our operational processes, ensuring smooth day-to-day operations and driving continuous improvement initiatives.
Responsibilities:
- Manage and coordinate daily operations activities, ensuring efficiency and productivity across all departments
- Develop and implement strategies to streamline processes and improve operational performance
- Analyse operational data and key performance indicators to identify areas for improvement and cost reduction
- Lead and mentor a team of operations staff, fostering a culture of collaboration and excellence
- Collaborate with cross-functional teams to align operational goals with overall business objectives
- Oversee project management activities related to operational improvements and new initiatives
- Ensure compliance with company policies, industry regulations, and health and safety standards
- Prepare and present regular reports on operational performance to senior management
- Manage relationships with key vendors and suppliers to maintain optimal service levels
- Contribute to the development and implementation of long-term operational strategies
Qualifications:
- Minimum of 5 years' experience in operations management or a similar role
- A strong background in catering and hospitality
- Proven track record in team leadership and supervision
- Strong knowledge of operations management principles and best practices
- Excellent project management skills with experience in process improvement initiatives
- Proficiency in data analysis and performance metrics
- Advanced skills in Microsoft Office Suite and familiarity with ERP systems
- Outstanding organisational and time management abilities
- Exceptional communication and interpersonal skills
- Ability to work effectively under pressure and meet tight deadlines
- Project Management Professional (PMP) certification is desirable
- Understanding of supply chain and logistics processes
- Willingness to travel within Scotland's central belt as and when required
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.
Operations Support Manager in Manchester employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase your passion for hospitality and your ability to motivate a team during the interview.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations management and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Support Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Support Manager role. Highlight your relevant experience in operations management and team leadership, as this will show us you’re a perfect fit for our dynamic environment.
Showcase Your Passion: We love candidates who are genuinely passionate about hospitality! Share specific examples of how you've gone above and beyond to create exceptional experiences in your previous roles. This will help us see your enthusiasm and commitment.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey UK
✨Know the Company Inside Out
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Support Manager, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved operational processes. Be ready to discuss how you foster collaboration and excellence among your colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, especially related to operations management. Think about challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company's approach to employee development or how they measure success in the Operations Support Manager role. This shows you're engaged and thinking about your future with them.
