At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and service experiences.
- Company: Join BaxterStorey, a leader in inclusive hospitality.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Embrace a culture of innovation and inclusivity in the workplace.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Previous management experience and a passion for food and customer service.
The predicted salary is between 37000 - 37000 £ per year.
Company Description
Location: Manchester
Salary: £37,000 per annum
Up to 300 customers on site, team of 6 staff providing light breakfast, lunch and coffee breakout areas along with Barista coffee bar plus hospitality and VIP events. Monday to Friday working hours.
Benefits
- 28 days holiday including bank holidays
- Birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts on Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Employee assistance programme
- Cycle to work scheme
Job Description
- Lead, inspire, collaborate and support direct reports to deliver consistently exceptional standards.
- Build positive, credible and collaborative relationships with clients and key stakeholders.
- Develop the team through mentoring, training, recognition and empowerment.
- Create a culture of excellence, pushing innovation and maintaining high food standards.
- Achieve business critical KPIs including Health and Safety, Sustainability, Financial and Governance.
Qualifications
- Previous experience as a General Manager.
- Passion for food and customer service.
- Experience managing, training and supporting a team.
- Financially astute, analytical, capable of creating and maintaining budgets and driving commercial performance.
- Excellent delegation and influencing skills.
- Ability to prioritise multiple projects in a fast‑paced, multi‑faceted environment and work well under pressure.
- Meticulous organisational abilities and high attention to detail.
- Concise and effective verbal and written communication.
- Solution‑oriented perspective when adapting to challenges and opportunities.
- Excellent strategic thinking and critical reasoning skills.
- Works according to BaxterStorey core values.
BaxterStorey is proud to be an inclusive employer and welcomes applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity and inclusion (ED&I) among its workforce and aims to have the most inclusive culture in hospitality. Employees are expected to feel respected and able to give their best.
General Manager – Manchester, M1 7DF employer: BaxterStorey UK
BaxterStorey is an exceptional employer located in the heart of Manchester, offering a vibrant work culture that prioritises employee wellbeing and development. With generous benefits such as 28 days holiday, enhanced maternity leave, and bespoke training opportunities, we empower our team to thrive in a supportive environment. Join us to lead a passionate team, foster innovation, and create memorable experiences for our clients while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager – Manchester, M1 7DF
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BaxterStorey UK
Don't be shy about reaching out to BaxterStorey UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager – Manchester, M1 7DF
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BaxterStorey UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
