At a Glance
- Tasks: Lead and inspire a dynamic HR team to shape our people strategy.
- Company: Join BaxterStorey, a leader in high-quality food service with a vibrant culture.
- Benefits: Enjoy 38 days holiday, enhanced maternity leave, and bespoke training opportunities.
- Other info: Be part of a diverse team committed to inclusivity and innovation.
- Why this job: Make a real impact in the food service industry while growing your career.
- Qualifications: Senior HR management experience and a passion for people development.
The predicted salary is between 80000 - 100000 £ per year.
Company Description
BaxterStorey specialises in the highest quality food and service for everyone that we serve. We give our clients a tailor-made service, attention to detail, expertise and innovation, along with superb service from a team that cares about what they do. We aim to deliver every day and exceed on yesterday. We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence.
Here at BaxterStorey we currently have an exciting opportunity for a tenacious and visionary Director of People - Operations. The Director of People - Operations will report to the BaxterStorey CEO with a dotted line to the WSH People Director. The Director of People - Operations will be a key member of the exec team who can advise and influence colleagues on all aspects of HR and contribute directly to the delivery of the BaxterStorey business plan. Key to the success of The Director of People - Operations will be the ability to thrive in a fast-paced entrepreneurial environment and effectively collaborate with multiple stakeholders to realise the vision and to support the future success of BaxterStorey. This is a fantastic opportunity for an inspirational and enthusiastic Director of People - Operations to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary.
Job Description
More about the role:
- Strategic Leadership: Develop and implement People Plan aligned with business objectives. Advise senior leadership on workforce planning, organisational design, and talent management. Champion diversity, equity, inclusion, and wellbeing initiatives. Lead, motivate and manage performance of the People Business Partners.
- Talent Acquisition & Development: Work with the L&D Director (WSH) on learning and development programs and bespoke programmes for the business area. Ensure compliance with TUPE and other employment regulations during acquisitions or transitions.
- Employee Relations & Engagement: Lead on the employee engagement business action plans. Foster a positive employee experience and culture across all the business. Manage high level employee relations, grievances, and disciplinary, to ensure that the business complies with most up to date employment legislation.
- Policy & Compliance: Ensure People policies are regularly reviewed, up-to-date and legally compliant. Monitor and report monthly on people metrics and KPIs. Lead change management and organisational design and development.
- Operational Oversight: Manage people budgets and resources. Lead and be the escalation contact on the specific HRIS systems and data analytics. Partner with any client People / HR leaders appropriately, including presenting at any client meetings, tenders and bids.
Qualifications
Who you are:
- Senior management experience working in a HR Director/Head of HR capacity, including leadership of a multi-function HR team.
- Previous experience in a fast paced, multi-sited, and service led business, where people and service are at the very heart of the business.
- Experience of managing both remote teams and office-based teams.
- A HR generalist with experience in all aspects of HR and L&D.
- Resilient, agile and flexible with strong influencing skills at all levels as well as a tenacious and “can do” attitude.
- Experience of working in an environment where adherence to safeguarding practice is always non-negotiable.
- Flexibility to operate on a broad policy level as well as on a detailed case management basis.
- Experience of providing robust and professional advice to senior management and Board members.
- A thorough and up-to-date knowledge of employment law and good practice.
- Experience of creating and delivering value added training programmes.
- Ability to influence and collaborate with internal and external stakeholders. Ability to see the ‘big picture’ but be comfortable with being ‘hands-on’.
- Strong problem-solving skills, critical thinking and analysis.
- Capable of identifying and implementing ‘best practice’, including appropriate and innovative tools.
- Exceptional project management skills, able to handle multiple projects at any given time.
- Business-focused and strong commercial acumen.
- Able to achieve the commitment and consensus of the team, demonstrating a high level of credibility in the business.
- CIPD qualified or equivalent.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Director of People - Operations in London employer: BaxterStorey UK
BaxterStorey is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a highly competitive salary alongside an impressive benefits package including 38 days of holiday, enhanced maternity leave, and bespoke development training. Our vibrant work culture fosters collaboration and creativity, empowering team members to thrive in a fast-paced environment while making a meaningful impact in the food service industry. Join us in London and be part of a company that values diversity, innovation, and the pursuit of excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Director of People - Operations in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Director of People - Operations in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Director of People - Operations role. Highlight your strategic leadership and HR expertise, as these are key to impressing us.
Showcase Your Passion:Let your enthusiasm for the food service industry shine through in your application. We want to see your commitment to fostering a positive employee experience and your drive to champion diversity and inclusion initiatives.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at BaxterStorey UK
✨Know the Company Inside Out
Before your interview, dive deep into BaxterStorey's mission, values, and recent achievements. Understanding their commitment to hospitality excellence and employee wellbeing will help you align your answers with their culture and demonstrate your genuine interest.
✨Showcase Your Leadership Style
As a Director of People - Operations, your leadership approach is crucial. Be ready to discuss your experience in managing diverse teams and how you've fostered a positive workplace culture. Use specific examples that highlight your ability to motivate and engage employees.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex HR situations. Prepare scenarios where you've successfully navigated challenges in employee relations or talent management, showcasing your strategic thinking and adaptability.
✨Emphasise Your Commitment to Diversity and Inclusion
BaxterStorey values diversity and inclusion, so be prepared to discuss how you've championed these initiatives in previous roles. Share specific strategies you've implemented to promote an inclusive environment and how they contributed to overall team success.
