At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on teamwork.
- Benefits: Enjoy competitive pay, free meals, generous holiday, and unique perks.
- Other info: Flexible hours, ongoing training, and a supportive work environment await you.
- Why this job: Be part of a friendly team that values your growth and well-being.
- Qualifications: Previous experience in hospitality is a plus, but passion and teamwork are key.
The predicted salary is between 12.71 - 12.71 £ per hour.
Company Description
Location: Linlithgow
Salary: £12.71PH
32.5 Hours P/W Mon - Fri
Benefits:
- 20 Days holiday plus bank holidays PRO RATA
- Plus a paid day off on your birthday
- 3 paid volunteering days
- 3 days grandparent leave
- 26 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Front of House General Assistant who strives to exceed expectations at every turn.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Front of House General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
We are seeking an enthusiastic and customer-oriented Front of House General Assistant to join our team in Linlithgow, United Kingdom. As a General Assistant, you will play a crucial role in ensuring our guests have an exceptional dining experience by providing efficient and friendly service.
- Serve food and beverages to guests in a professional and courteous manner
- Respond promptly to guest inquiries, requests, and concerns
- Maintain cleanliness and hygiene standards in dining and kitchen areas
- Collaborate with kitchen staff to ensure smooth service operations
- Adhere to food safety regulations and company guidelines
- Assist in setting up and breaking down dining areas
- Process guest payments accurately and efficiently
- Participate in team meetings and training sessions to enhance service quality
- Support special events and catering services as needed
Qualifications
- Genuine passion for food service and customer satisfaction
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Flexibility to adapt to changing priorities and guest needs
- Physical stamina to stand, walk, and carry items for extended periods
- Attention to detail in food presentation and guest service
- Knowledge of food safety and sanitation practices
- Previous experience in food service or hospitality industry preferred
Previous experience in catering, food service, or hospitality is desirable. Basic food hygiene knowledge or certification is a plus (training available). Strong communication skills and a friendly, professional approach. Attention to detail with a focus on high standards of presentation and service. Flexibility, reliability, and the ability to work effectively as part of a team. Knowledge of COSHH regulations and food safety legislation desirable but not essential as training will be given.
Front of House General Assistant in Linlithgow employer: BaxterStorey UK
At BaxterStorey, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Linlithgow. Our commitment to employee growth is reflected in our bespoke training opportunities and generous benefits, including enhanced maternity leave, paid volunteering days, and a focus on work-life balance. Join us to be part of a collaborative team that values genuine hospitality and strives to create unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House General Assistant in Linlithgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BaxterStorey UK
Don't be shy about reaching out to BaxterStorey UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House General Assistant in Linlithgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BaxterStorey UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
