At a Glance
- Tasks: Supervise the night shift team, ensuring excellent service and high standards.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on exceptional experiences.
- Benefits: Earn up to £14.00 per hour, enjoy 28 days holiday, and free meals on shift.
- Other info: Flexible shifts, ongoing training, and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team that values your contributions and offers growth opportunities.
- Qualifications: Experience in customer service and a passion for food are essential.
The predicted salary is between 14 - 14 £ per hour.
Location: Amazon LBA5, Leeds
Pay Rate: Up to £14.00 per hour
Hours: 35 hours per week, Monday to Sunday (shift times to be arranged 5 days over 7)
About the Role
We have a fantastic opportunity to join our friendly and hardworking night shift team at Amazon LBA5 in Leeds. This is a full-time position covering maternity leave but could lead to a full-time position being offered, offering stability, competitive pay, and the chance to work in a supportive environment where your contribution is valued every day. You’ll play an important part in supporting the smooth running of our operations, helping to deliver excellent service and ensuring high standards are consistently maintained.
What We’re Offering
- Competitive hourly rate of up to £14.00
- 35 hours per week, Monday to Sunday (shift times to be arranged 5 days over 7)
- Opportunities for growth and development
- Supportive team environment
- A role that offers stability and regular hours
What We’re Looking For
- Reliable, punctual, and able to commit to regular weekday shifts
- A team player with a positive attitude
- Able to follow processes and work efficiently in a busy environment
- Flexible with shift times
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Front of House Supervisor who supports their team, enabling them to exceed expectations at every turn.
Job Description
- Supervision: Looking after main counter - Set clear expectations and provide ongoing feedback to maintain a high level of performance
- Quality Control: Monitor stock and presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
- Customer Service: Foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services
Qualifications
- Previous experience commensurate with role
- Have a contagious passion for food and customer service
- You draw satisfaction from supervising, training, and supporting a team
- Understanding of delegation and influencing skills
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
Night Front of House Supervisor in Leeds employer: Baxterstorey Uk
BaxterStorey UK is an excellent employer, offering a vibrant work culture where teamwork and high service standards are at the forefront of our dining experience. With ongoing training and development opportunities, employees can grow their skills while enjoying the dynamic atmosphere of campus life, making every meal service a chance to create positive experiences for students and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Night Front of House Supervisor in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Baxterstorey Uk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Baxterstorey Uk
Don't be shy about reaching out to Baxterstorey Uk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Front of House Supervisor in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Baxterstorey Uk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Baxterstorey Uk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
