At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences in vibrant hospitality settings.
- Company: Join BaxterStorey, a pioneer in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy competitive pay, generous holiday, free meals, and bespoke training opportunities.
- Other info: Inclusive workplace celebrating diversity and committed to your career development.
- Why this job: Be part of a dynamic team that values creativity, positivity, and personal growth.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 28000 - 30000 £ per year.
Company Description
Location: Leeds, Centre
Salary: £14.25 per hour, Monday to Friday
Benefits:
- 28 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 week’s enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke development training.
- Pension and life insurance.
- Discounts available from Perkbox app, from high street shops to holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome you to the heart of hospitality excellence!
At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
Every interaction is an opportunity to create a lasting impression, and we’re looking for someone who strives to exceed expectations at every turn.
Job Description:
- Friendly, outgoing personality; a people person.
- Great work ethic and an even greater smile.
- Good listening & verbal communication skills.
- Customer focused with a passion for offering outstanding customer service.
- Perpetuates company philosophy and culture.
- Works according to the Company’s core values.
Qualifications:
- Previous experience in a similar role, especially in the food service industry.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Good attention to detail.
- Strong communication and interpersonal skills.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Knowledge of food safety and sanitation practices.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Hospitality Supervisor in Leeds employer: BaxterStorey UK
BaxterStorey is an exceptional employer located in the heart of Leeds, offering a vibrant and inclusive work culture that prioritises employee growth and well-being. With generous benefits such as enhanced maternity leave, additional holiday for birthdays, and bespoke development training, we empower our Hospitality Supervisors to thrive in their roles while enjoying a fulfilling work-life balance. Join us to be part of a team that values creativity, collaboration, and a commitment to delivering outstanding customer service in beautiful client spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a great opportunity or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and introduce yourself. A friendly chat with the manager can leave a lasting impression and might just land you an interview.
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot interviews by brushing up on your customer service scenarios and demonstrating your passion for hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining the BaxterStorey family!
We think you need these skills to ace Hospitality Supervisor in Leeds
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your friendly and outgoing personality. Use a conversational tone that showcases your passion for hospitality and customer service.
Tailor Your Experience:Highlight your previous experience in the food service industry. We love seeing how your skills align with our values, so be specific about how you've contributed to exceptional guest experiences in the past.
Be Solution-Oriented:Demonstrate your ability to adapt to challenges. Share examples of how you've tackled problems in a positive way, showing us that you're ready to exceed expectations and create lasting impressions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey UK
✨Know the Company Culture
Before your interview, take some time to research BaxterStorey’s values and culture. Understanding their commitment to inclusivity and exceptional service will help you align your answers with what they’re looking for. Show them that you share their passion for hospitality!
✨Showcase Your People Skills
As a Hospitality Supervisor, being personable is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers or worked effectively in a team. This will demonstrate your ability to create memorable guest experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of specific situations where you faced challenges in a hospitality setting and how you resolved them. This will highlight your solution-oriented perspective, which is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how they support employee development. This shows your enthusiasm for growth and your interest in becoming a valuable part of their team.