At a Glance
- Tasks: Assist in food service, customer care, and maintain cleanliness standards.
- Company: Join a leading catering company with a focus on teamwork and innovation.
- Benefits: Flexible hours, professional development, and a supportive work environment.
- Other info: Embrace inclusivity and grow your career in a dynamic setting.
- Why this job: Be part of a vibrant team and make a difference in the hospitality industry.
- Qualifications: Experience in catering or a willingness to learn, with strong customer service skills.
The predicted salary is between 22000 - 26000 € per year.
You will assist the Catering Supervisors and Chef Managers in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required. With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.
Key Areas of Responsibility:
- Assist Chef’s and Front of House Manager in the preparation and cooking of food
- Serve meals, snacks & drinks including taking payments.
- Deliver excellent customer service, polite at all times.
- Clean all equipment, crockery & cutlery as required.
- Maintain cleanliness standards in the dining area.
- Work within a team supporting your other team members.
- Support, operate and provide service in areas including but not limited to: Serveries, Retail Hospitality & Micro market
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Embrace and actively participate in the Zero Harm culture.
Our Ideal candidate will have the following characteristics in line with our values:
- Togetherness: Ability to work as part of a team, a flexible approach to working hours, be supportive of colleagues
- Nurture: Keen to learn on the job
- Pride: Be honest and trustworthy
Skills/Knowledge/Experience Required:
- Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently.
- Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
- Able to work independently
- Have a can-do approach
Qualifications:
- Proven experience in food preparation or catering assistance (or willingness to learn)
- Excellent attention to detail and organizational skills
- Ability to work efficiently in a fast-paced, team-oriented environment
- Strong customer service orientation and interpersonal skills
- Physical stamina to stand for extended periods and perform manual tasks
- Reliability and punctuality, with a flexible approach to scheduling
Preferred Qualifications:
- Previous experience working in catering.
- Demonstrated commitment to maintaining high standards of cleanliness and hygiene
Personal Attributes:
- Enthusiastic and positive attitude toward customer service
- Adaptability and resilience when working across different sites
- Strong communication skills
- Commitment to inclusive and respectful workplace practices
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
Relief Catering Assistant in Howden employer: BaxterStorey UK
BaxterStorey is an exceptional employer that prioritises the growth and development of its team members, offering ongoing professional training and a supportive work culture that values togetherness and creativity. With a commitment to high standards in food safety and customer service, employees can thrive in a dynamic environment while contributing to a positive hospitality experience. Join us in our mission to create beautiful spaces and exciting menus, and be part of a company that celebrates diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Catering Assistant in Howden
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and think about how you can align with them. Show that you're not just looking for a job, but that you want to be part of their food revolution.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared to demonstrate your teamwork skills! This job requires working closely with others, so come armed with examples of how you've successfully collaborated in the past. It’ll show you’re a team player who fits right in.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. It shows you’re genuinely interested and helps you figure out if it’s the right fit for you too.
We think you need these skills to ace Relief Catering Assistant in Howden
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love food and catering! Share any experiences you've had in the kitchen or customer service that highlight your enthusiasm. We want to see that spark!
Highlight Teamwork Skills:Since we value togetherness, make sure to mention any past experiences where you worked as part of a team. Whether it was in a catering role or another job, show us how you support your colleagues and contribute to a positive environment.
Be Detail-Oriented:Attention to detail is key in our industry. In your application, give examples of how you've maintained high standards in previous roles, especially regarding cleanliness and food safety. This will show us you're a perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BaxterStorey UK
✨Know Your Food Safety Standards
Familiarise yourself with the basics of food safety and hygiene standards. Be ready to discuss how you would handle food in accordance with these guidelines, as this is crucial for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a problem effectively.
✨Demonstrate Team Spirit
Since teamwork is key in this role, be prepared to share experiences where you successfully collaborated with others. Highlight your flexibility and willingness to support colleagues.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company culture and values. Inquire about their approach to training and development, which aligns with their commitment to nurturing talent.
