At a Glance
- Tasks: Deliver exceptional hospitality service and create memorable experiences for clients.
- Company: Join a leading global investment bank known for its innovative catering services.
- Benefits: Enjoy 28 days holiday, food allowance, and bespoke training opportunities.
- Other info: Embrace a supportive environment focused on diversity and career progression.
- Why this job: Be part of a passionate team that values collaboration and personal growth.
- Qualifications: Level 2 in Food Safety and excellent customer service skills required.
The predicted salary is between 14.9 - 14.9 £ per hour.
Company Description
We are looking for a Hospitality Assistant to join our amazing team, at a leading global investment bank in Central London. We are looking for an individual who has a real passion for the Hospitality industry, is keen to be collaborative and takes pride in their work. Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented individual who strives to exceed expectations at every turn. We are a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service. As a member of the team, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
Job Description
Our team of Hospitality Assistants ensure that all guests feel welcomed and valued by providing high-quality service, addressing client needs, and resolving issues promptly. They must maintain our high standards, uphold health and safety regulations, and contribute effectively to the team through knowledge and experience in event operations.
Job Type: Full Time, 40 hours per week (Monday to Friday)
Salary: £14.90 per hour + overtime
Responsibilities:
- To oversee and complete the delivery, collection and presentation of the hospitality service and offer within the Hospitality department – ensuring time constraints and quality are met to the highest of standards for our clients.
- Ensure clients are given a prompt and efficient service and expectations are consistently exceeded, providing an excellent client service.
- To co-operate with all team members and undertake duties in the Hospitality department as required.
- Ensure all Health & Safety and Food Safety policies, procedures, and protocols are adhered to.
- Ensure due diligence and all accidents are reported to Management.
- Adhere to any rotas/schedules laid down by Management.
- Assist any other reasonable requests from Management.
- Assist in working as One Team, projecting a willing and helpful attitude to colleagues and clients.
- Ensure all training courses are completed at all times, avoiding overdue deadlines and take responsibility for contributing towards your own development with the guidance of your line manager and/or relevant mentor.
- To show commitment to the WSH values: Passionate, Collaborative and Proud in all aspects of your role.
Qualifications
Essential:
- Level 2 in Food Safety and Hygiene
- Attention to detail
- Analytical approach to problem solving
- Time management skills
- Excellent customer service
- Good communication skills
- Flexibility
Desirable:
- Eager for progression
- Experience within Fine Dining, A La Carte or Elevated Client Dining Services
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
Benefits:
- 28 Days holiday including bank holidays Plus your birthday off
- Food allowance to use whilst on shift, to ensure you are well nourished during the working day
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks’ enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our PerkBox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
We are committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Hospitality Assistant (Monday to Friday) – London, WC1V 7HD employer: Baxterstorey Uk
BaxterStorey UK is an excellent employer, offering a vibrant work culture where teamwork and high service standards are at the forefront of our dining experience. With ongoing training and development opportunities, employees can grow their skills while enjoying the dynamic atmosphere of campus life, making every meal service a chance to create positive experiences for students and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant (Monday to Friday) – London, WC1V 7HD
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Baxterstorey Uk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Baxterstorey Uk
Don't be shy about reaching out to Baxterstorey Uk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant (Monday to Friday) – London, WC1V 7HD
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Baxterstorey Uk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Baxterstorey Uk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
