At a Glance
- Tasks: Support daily operations in food service, ensuring exceptional customer service and cleanliness.
- Company: BaxterStorey creates beautiful spaces and exciting menus for a memorable hospitality experience.
- Benefits: Enjoy free meals, 28 days holiday, enhanced maternity leave, and discounts on high street shops.
- Why this job: Join a collaborative team that values growth, diversity, and creating unforgettable experiences.
- Qualifications: Friendly demeanor, basic food safety knowledge, and a willingness to learn are essential.
- Other info: We celebrate individuality and encourage applications from all backgrounds.
Company Description Title: General Assistant Location: Stockton on Tees TS18 Salary: 11.44ph (24 hours 4/7) DAY SHIFT Benefits: Free parking on site 28 Days holiday including bank holidays (Pro rata) Plus your birthday off 3 volunteering days 3 days grandparent leave 24 week’s enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our HAPI app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Job Description Baxterstorey is seeking a dedicated and versatile General Assistant to join our team in Stockton-on-Tees, United Kingdom. As a General Assistant, you will play a crucial role in supporting our daily operations and ensuring exceptional customer service. Assist in various areas of our food service operations, including food preparation, serving, and cleaning Provide excellent customer service, addressing queries and concerns promptly and professionally Maintain a clean and hygienic work environment, adhering to health and safety standards Support team members in different departments as needed Help with stock management and inventory tasks Assist in setting up and breaking down service areas Perform general administrative duties as required Contribute to a positive and collaborative work atmosphere Qualifications Excellent customer service skills with a friendly and approachable demeanour Basic knowledge of food handling and safety practices Strong time management skills and ability to multitask efficiently Team player with the flexibility to work in various roles as needed Effective communication skills, both verbal and written Previous experience in hospitality or food service is preferred Food hygiene certificate is desirable but not essential, as training will be provided Ability to work in a fast-paced environment and adapt to changing priorities Keen attention to detail and commitment to maintaining high standards of cleanliness Positive attitude and willingness to learn and grow within the organisation Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
General Assistant - Stockton-on-Tees, TS18 employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant - Stockton-on-Tees, TS18
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've gone above and beyond to provide excellent customer service in previous roles. This will demonstrate that you align with our values of delivering exceptional experiences.
✨Tip Number 2
Familiarize yourself with basic food safety practices before your interview. Even though training will be provided, having a foundational understanding will show your commitment to maintaining high standards and your eagerness to learn.
✨Tip Number 3
Emphasize your teamwork skills. We value collaboration, so be ready to discuss how you've successfully worked in teams in the past and how you can contribute to a positive work atmosphere at BaxterStorey.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. The role requires multitasking and adjusting to changing priorities, so share examples of how you've thrived in fast-paced environments.
We think you need these skills to ace General Assistant - Stockton-on-Tees, TS18
Some tips for your application 🫡
Highlight Your Customer Service Skills: Make sure to emphasize your excellent customer service skills in your application. Use specific examples from your past experiences that showcase your friendly and approachable demeanor.
Show Your Team Spirit: Since the role requires collaboration, mention any previous experiences where you worked effectively as part of a team. Highlight your flexibility and willingness to support team members in various roles.
Express Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry in your cover letter. Explain why you are passionate about providing exceptional experiences and how you align with BaxterStorey's values.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Make sure to address the key qualifications such as time management skills and attention to detail.
How to prepare for a job interview at BaxterStorey UK
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for providing exceptional service during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
✨Demonstrate Team Spirit
Since this role emphasizes collaboration, be prepared to discuss your experience working in teams. Highlight instances where you supported colleagues or contributed to a positive work atmosphere.
✨Emphasize Adaptability
The job requires flexibility in various roles, so be ready to talk about times when you've successfully adapted to changing priorities or taken on different responsibilities. This will show that you're a versatile candidate.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and how they support employee growth. This demonstrates your interest in the role and your desire to be part of their team.