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- Tasks: Serve food and beverages, ensuring excellent customer service and teamwork.
- Company: BaxterStorey is a leading hospitality company focused on exceptional experiences.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and bespoke training opportunities.
- Why this job: Join a collaborative team that values growth, diversity, and work-life balance.
- Qualifications: Passion for food/service, teamwork skills, and some experience in food service preferred.
- Other info: We celebrate individuality and encourage applications from all backgrounds.
Bespoke training and development opportunities.
Apprenticeships opportunities for all experience levels.
Pension and life insurance.
Discounts available on our Perkbox app; high street shops, holidays & cinema.
Access to employee assistance programme.
Cycle to work scheme.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
General Assistant employer: BaxterStorey UK
Contact Detail:
BaxterStorey UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles. This will demonstrate that you align with our values at BaxterStorey.
✨Tip Number 2
Familiarise yourself with BaxterStorey's core values and be prepared to discuss how you embody these in your work. Highlighting your understanding of our commitment to inclusivity and collaboration can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a General Assistant, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in growth and development opportunities within the company. This shows that you're not just looking for a job, but are genuinely interested in building a career with us.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Use keywords from the job description, such as 'collaborative team player' and 'genuine hospitality', to demonstrate that you fit the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples of how you've exceeded customer expectations in previous roles, and express your enthusiasm for joining BaxterStorey.
Showcase Teamwork Skills: In your application, emphasise your ability to work well in a team. Provide examples of past experiences where you collaborated with colleagues to achieve a common goal, as this aligns with the company's values.
Highlight Adaptability: Demonstrate your adaptability by sharing instances where you've successfully handled challenges in a fast-paced environment. This will show that you can thrive in the dynamic setting of a General Assistant role.
How to prepare for a job interview at BaxterStorey UK
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for providing exceptional service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you collaborate with others. Highlight any past experiences where you worked effectively within a team to achieve common goals or resolve challenges.
✨Know the Company Values
Familiarise yourself with BaxterStorey's core values, such as being visionary and positively collaborative. During the interview, relate your personal values and experiences to these principles to show that you're a good fit for their culture.
✨Prepare for Customer Service Scenarios
Anticipate questions about handling difficult customer situations. Think of examples where you successfully addressed customer concerns or complaints, demonstrating your problem-solving skills and commitment to excellent service.
